Top Authors

This ranking is based on content published in the 12 months ending April 30, 2026. Details on methodology are shown below the table.

Rank	Author	Posts	Reach	Impact
1	Lynn Hunsaker ClearAction Continuum	6	T1	T1
2	Dave Fish CuriosityCX	5	T2	T1
3	Thomas Wieberneit aheadCRM / CRM Evangelists	39	T1	T2
4	Adrian Swinscoe Punk CX	58	T1	T3
5	Annette Franz CX Journey	50	T1	T4
6	Denyse Drummond-Dunn C3Centricity	14	T2	T2
7	Amanda Davis TCS	5	T2	T1
8	Howard Lax VistaXM	6	T2	T1
9	John Goodman Customer Care Measurement & Consulting	5	T3	T2
10	Dave Kurlan Kurlan & Associates	32	T2	T3
11	Marie Angselius Teneo.ai	16	T2	T2
12	Ardath Albee Marketing Interactions, Inc.	6	T3	T2
13	Liliana Petrova The Petrova Experience	11	T2	T2
14	David Dodd Point Balance	23	T2	T4
15	Abhishek Agarwal DesignNBuy	6	T3	T2
16	Julie Thomas ValueSelling Associates	12	T2	T2
17	Keval Padia Nimblechapps	5	T4	T2
18	Sharon-Drew Morgen Morgen Facilitations, Inc.	37	T2	T5
19	Enea Dervishi Simetrix Solutions	6	T3	T2
20	Nicholas Zeisler Zeisler Consulting	15	T3	T3
21	Greg Kihlstrom The Agile Brand	9	T3	T3
22	Tejinder Vohra AIBIGenie	9	T3	T3
23	Kristin Zhivago Zhivago Partners	30	T2	T5
24	Bob Apollo Inflexion-Point	16	T3	T4
25	Scott Brinker ion interactive	8	T3	T3
26	Shaun Belding The Belding Group of Companies Inc	13	T3	T4
27	Varun Bhagat PixelCrayons	7	T4	T3
28	Namee Jani Azilen Technologies	6	T4	T2
29	David Raab Raab Associates Inc.	9	T4	T3
30	Cassius Rhue SIOS Technology	8	T4	T3
31	Maulik Pandya Evince Development	5	T4	T3
32	Shep Hyken The Customer Focus	10	T4	T4
33	Vinod Janapala Eternal Robotics	7	T4	T4
34	Jim Smith YCHANGE International	6	T5	T4
35	Rob Jensen Ignite Advisory Group	7	T4	T4
36	Tarek Kahil Zero&One	7	T4	T4
37	Chandresh Patel Bacancy Technology	6	T5	T4
38	Sumeet Jha Credex Technology	8	T5	T5
39	Yaniv Masjedi Nextiva	5	T5	T4
40	Liviu Tanase ZeroBounce	6	T5	T5
41	Colleen Stanley SalesLeadership Inc.	12	T4	T5
42	Nicholas Watkis Contract Marketing Service	10	T5	T5
43	Mukesh Gupta SAP Asia Pte Ltd	6	T5	T5

Methodology: Rankings reflect Reach and Impact for each author over the past 12 months, equally weighted. Reach measures total readership views; Impact measures average views per post. Tiers range from T1 (top 10%) to T5 (bottom 15%) relative to all ranked authors. Rankings include only active contributors with at least five posts published in the past 12 months.