CustomerThink Advisors 2022

Advisors write thought leader articles exclusively for CustomerThink. Sign up for the weekly Advisor newsletter to be notified of their new posts, along with other Editor’s Picks.


Ardath Albee, Marketing Interactions, Inc.

Buyer-Driven B2B Experiences

Amanda Davis, TCS

The Aligned Experience

Seth Earley, Earley Information Science

Digital Transformation and Artificial Intelligence: Smart Practices

John Goodman, Customer Care Measurement & Consulting

Taking Customer Service from Tactical to Strategic

Lynn Hunsaker, ClearAction

How Stakeholder Experiences Drive Growth

Bill Price, Driva Solutions

Best Practices for Becoming a Frictionless Organization

Jeremy Watkin, NumberBarn

Building a CX-focused Contact Center