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Dave Fish, CuriosityCX
Ian Golding, Customer Experience Consultancy Ltd
Bob Hayes, Business Over Broadway
Lynn Hunsaker, ClearAction
Gautam Mahajan, Customer Value Foundation
Nancy Porte, Verint
Column: A CX Practitioner’s Playbook
Bill Price, Antuit
Ernan Roman, ERDM
Chris Ryan, Fusion Marketing Partners
Krista Sheridan, TELUS
Barry Trailer, Sales Mastery
Column: Seller’s Challenge