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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
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Free CX E-Book
Home
Enterprise Technology
Customer Analytics
Customer Analytics
Improving Customer Loyalty Through Data Minimization
Greg Kihlstrom
-
March 13, 2024
Integrating Quantitative & Qualitative Market Research with AI-Driven Customer Segmentation for Comprehensive Insights
Ed Lorenzini
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March 13, 2024
Reducing Agent Turnover: Applying Analytics to 100-Year-Old Observations
Bill Price
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March 7, 2024
Profiling Your Ideal Customers
Bob Apollo
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March 7, 2024
Customer Analytics Best Practices for Boosting Subscription Revenue Growth and Improving Profitability – 3 Best Practices
Raviteja Sidda
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March 7, 2024
Turning A Bad Service Experience into a Positive Opportunity to Build Loyal for Your Brand
Michael Bradford
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March 4, 2024
Next Gen B2B customer data platforms: Birth of a 4-fold customer view
Satish Hariharan
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March 4, 2024
Transforming E-Commerce with Data: From Insights to Action for Superior Customer Journeys
Ed Lorenzini
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February 22, 2024
6 Ways to Use AI for Sales Teams: CCO’s Experience
Kostiantyn Chervyakov
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February 20, 2024
Using AI for Voice of the Customer in 7 steps
Tim Thijsse
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February 15, 2024
From Transaction to Interaction: A New Era of Customer Success and Experience
Alyssa Opella
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February 13, 2024
[Book Review] “Escape from Model Land” by Erica Thompson
David Dodd
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February 13, 2024
The Transformative Power of Advanced Customer Segmentation in the AI Era
Ed Lorenzini
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February 9, 2024
Going Beyond Sentiments: Emotion Analysis
Poyraz Ozkan
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February 8, 2024
Maximising Customer Understanding: The Smart Shortcut to In-Depth Market Insights
Denyse Drummond-Dunn
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February 8, 2024
Every marketer a data analyst and an engineer… delusion or destiny?
Scott Brinker
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February 6, 2024
How to build products that win the hearts of customers?
Shipra Bhutada
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January 28, 2024
The challenge with conversational analysis in the Nordics – Interview with Tue Martin Berg of Capturi
Adrian Swinscoe
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January 20, 2024
Ten Tried & Tested Tactics to Improve Your Cross Selling
Graham Hill
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January 17, 2024
Personalizing the Partner Experience in the Age of AI
Kris Blackmon
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January 9, 2024
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Improving Customer Loyalty Through Data Minimization
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