Jane Grin

6 Tips on How to Respond to Reviews Under HIPAA Guidelines

Customer loyalty is the ultimate goal of any business. Everyday companies should not only try to provide excellent service but also try to turn a dissatisfied customer into a happy one. But how can one calm down an angry patient without violating HIPAA regulations? Sounds...

How to Handle Negative Comments on Social Media

More than a decade ago marketing has found a new platform to expand the business: social media networks. Site emarketer.com reports that 65.8% of US companies with 100+ employees use Twitter for marketing. But why is it so popular with marketing experts? Ambassador website...

Review Websites: Engaging Business Owners

How do you look online? Does the number of stars really represent what you’re about – do you even know how many stars you have? Online reviews are increasingly critical to a company’s success. It’s not only important that you know what’s out there...

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