Raviteja Sidda

Customer Intelligence Predictions 2021

Image: Adobe Stock 2020 was a year of change for individuals and businesses. The pandemic and the business uncertainty required companies to look internally and recalibrate their priorities to focus on protecting their biggest asset – their customers. Most of the businesses are still reeling...

Top Five Customer Retention Steps To Boost Profitability

For any business that depends upon recurring revenue from in-contract customers, the customer retention rate is a strong predictor of long-term profitability. There is a reason for this. Today’s customers are increasingly more aware and have a very low barrier to switching their providers....

50 Reasons You Should Consider AI Solutions in 2020

image Credit: Adobe Stock image There are several ways that artificial intelligence (AI) can benefit your business. By implementing the right AI system, your business can ultimately save both valuable time and money. So, what are some ways that AI can transform your business? It…

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