Martha Brooke
To dramatically improve the Customer Experience, Martha Brooke founded Interaction Metrics, a Voice of the Customer Agency, in 2004. Martha is a Certified Customer Experience Professional (CCXP) and holds a Blackbelt in Six Sigma. With her team of analysts, Martha uses a science-driven approach to measure customer experience gaps and show how to improve.
Get a demo or talk with Martha about any aspect of NPS Surveys, customer satisfaction or customer feedback
here.