Sharon-Drew Morgen
Sharon-Drew Morgen
I'm an original thinker. I wrote the NYT Bestseller Selling with Integrity and 8 other books bridging systemic brain change models with business, for sales, leadership, communications, coaching. I invented Buying Facilitation(R) (Buy Side support), How of Change(tm) (creates neural pathways for habit change), and listening without bias. I coach, train, speak, and consult companies and teams who seek Servant Leader models.
Are Your Unconscious Decisions Risking Excellence?
Do you know how you end up doing what you do? How you make those quick, natural, unconscious decisions? Certainly, there’s pondering when you...
Generating Successful Group Change Projects using Systems Thinking: how to avoid resistance and enhance buy-in
Why systems are so vital in project/change work and why problems emerge when they’re overlooked
I Wanted to Buy but the Seller Couldn’t Sell Me – or Was it a Bot?
I have a bias. I believe that the job of a seller is to first facilitate the risk management stuff people must complete (I...
Successful Fundraising: beyond persuasion
Your important nonprofit or exciting startup will help the world be a better place. But now you’ve got to raise money. You’ve created a...
Risk: the essential, yet largely overlooked, element in successful change
‘Change is hard,’ says the adage. Well, yes, but there’s a reason: when the potential risk of a change is unknown, it presents a...
Sales Is Not A Prospecting Tool
Do you ever wonder why so few prospects close when it’s obvious they need your solution? Why even after meetings (that took untold...
Overlooked Steps in Decision Making: how to avoid resistance and encourage buy-in
As an inventor of systemic decision-making models, I’ve worked with well-meaning leaders, coaches, sellers, and managers who frequently end up with inadequate decisions and...
Stop Trying to Persuade; Facilitate Decision Making Instead,
I recently heard a project manager in a software services company mention a ‘very important’ book on persuasion that she passed on to her...
Beyond Empathetic Listening
We all know the importance of listening; of connecting with others by being present and authentic to deeply hear their thoughts, ideas, and feelings....
The Importance of Exit Interviews: a way to maintain excellence
When I started up my tech company in the UK in 1983, I wanted a company that served both clients and staff with kindness,...
How Aspies Think, Why We Do Weird Stuff, and Why We’re Important
Imagine being in a strange country where you don’t understand the mores – and aren’t aware you don’t understand them. Say, waiting for scrambled...
A New Way to Think About Change
It's often said that change is hard. But it only seems hard because of the way we’re going about it. I’ve been developing systemic...
I’m a Loyal Customer. Why Do My Vendors Hate Me?
Dear Vendor: I assume you want my business and care about keeping me as a loyal customer. I also assume that whatever you do, whoever...
AI’s Missing Piece: beyond information
AI has become integrated into our lives. I’m sure we will continue discussing whether it's constructive or destructive for quite some time. Certainly it's...
Are you supporting the Neurodiverse Employees in Your Workplace
Neurodiversity is now considered a variation of human experience rather than a disability. Indeed, 20% of the workforce is neurodiverse including 50% of sales...
You Can’t Lead If You Can’t Follow: a systems approach to generating change
A friend of mine delivers leadership training in police departments. On the first morning he has the partners dance with each other, taking turns...
Change Readiness: helping clients prepare for change and implementation is systemic
During my decades running training programs in companies, I’ve run across a fair share of coaches, consultants, and fields of study that believe the...
Sadly, We’re Not As Curious As We’d Like To Be, Part 2
This is Part 2 of an essay on curiosity. Part 1 published 10/20 discusses how we’re set up to only notice what we’ve noticed before, obviously...
Sadly, We’re Not As Curious As We’d Like To Be, Part 1
A few years ago I had an incident that illustrated the restrictions of my own curiosity. I’d begun attending life drawing classes as an...
Listening Biases Restrict Communication
Have you realized that people don’t always hear each other accurately? The problem is not that we don’t hear words correctly; the problem is...