Sharon-Drew Morgen
Sharon-Drew Morgen
I'm an original thinker. I wrote the NYT Bestseller Selling with Integrity and 8 other books bridging systemic brain change models with business, for sales, leadership, communications, coaching. I invented Buying Facilitation(R) (Buy Side support), How of Change(tm) (creates neural pathways for habit change), and listening without bias. I coach, train, speak, and consult companies and teams who seek Servant Leader models.
Are Your Customer Service Reps Costing You Business?
Last week I was locked out of my Paypal account. With no explanation offered on why this was happening, I called them to get...
Successful Fundraising: beyond persuasion
Your important nonprofit or exciting startup will help the world be a better place. But now you’ve got to raise money. You’ve created a terrific pitch deck; have...
The 13 Steps of Change: a systems approach to capturing the data, and involving people, ideas, and issues
Change management is one of those core competencies that seems to mean different things to different people. Whatever the methods used, however, the process...
Is it Possible to Hear Each Other Accurately?
We all know the importance of listening; of connecting with others by deeply hearing them share thoughts, ideas, and feelings; by being present and...
What is Bias? Can We Rectify It?
Have you ever wondered where your thoughts come from? Everything we think – and notice, are curious about, believe in – emerges from neural circuits...
Change Facilitation™: A new perspective on change management and resistance avoidance
The CEO of a midsized company recently called me after reading my article on avoiding resistance during a change initiative. He said ‘resistance management’...
Why We Misunderstand Each Other: brains don’t listen very well
We all know the importance of listening, of connecting with others by deeply hearing them share thoughts, ideas, and feelings that enable us to...
Dignity: the necessary element to ensure happy clients and employees
I wonder why I rarely hear the word Dignity used in business. Not only do we each seek to do work and have relationships...
Overlooked Steps in Decision Making: how to avoid resistance and encourage buy-in
As an inventor of systemic decision-making models, I’ve worked with well-meaning leaders, coaches, sellers, and managers who frequently end up with inadequate decisions and...
Trait-centered Leadership vs. Servant Leadership
I’m a dancer. When I studied the Argentine Tango there was a foundational metaphor that I believe is true for all leaders: The leader...
Making Important Decisions
During a day we make innumerable decisions. What should I eat for lunch? When should I go to the store? Should I complete this...
Dear Sales People (and Leaders, Coaches, and Doctors): We have new information
I’m curious why so many professionals are satisfied using change and support practices knowing the fail rates in their industry: change management has a...
Change Isn’t as Hard as You Think
Change gets a bad rap. Confusion, time delays, resistance, goal resets. We keep trying new approaches to change management, but none of them seem...
Snoop Dogg is My Hero
For those of you who watched any of the Olympics, you might have seen Snoop Dogg swimming with Michael Phelps (“Will someone please get...
Buyers Don’t Buy Based on Need
Do you need to lose 10 pounds? Are you exercising as much as you need to? What about your eating habits – should you...
The Other Side of Influencing
Leaders, consultants, coaches, sales and healthcare professionals often use influencing strategies to lead their patients, teammates, prospects and clients to action. But is there...
Why? May Be the Wrong Question
I recently heard a coach pose a Why? question to help his client notice the negative results she achieved, hoping she’d recognize the need...
How the Mind-Brain Connection Generates Change and Decision Making
I’ve been hearing a lot lately about how hard ‘change’ is. Take heart! Change only seems hard because of the way we’re going about...
Is AI Right for Your Company?
There’s been so much written extolling the uses of AI. Certainly, it’s exciting – filled with possibility and mystery, similar to the early days...
Successful Fundraising: getting chosen over the competition
Your important nonprofit or exciting startup will help the world be a better place, bring innovative ideas to the market, and be quite sucessful. You’ve created a...