Fred Chua

How the Healthcare Industry Can Benefit From Call Center Services

photo by Unsplash.com Compared to other industries, the healthcare industry is home to the most sensitive and critical concern of all: a patient’s life and...

How Does Outsourcing Contribute To The Overall Performance Of Your Business

Photo from Unsplash.com Cost-cutting continues to be the main reason why businesses outsource, and if you’re a small business owner, you’ll definitely feel the difference...

5 Indicators of An Excellent Mobile Customer Service

photo by Unsplash.com In today’s highly competitive business climate, customer service is that one, key differentiating factor that can guarantee your business’ success. However, traditional...

Local Business tips: How to Outsource and Generate More Sales

photo from Unsplash.com A growing number of businesses are starting to outsource one of their most vital operations: sales. This practice may be unheard of...

Small Businesses that Flourished by Outsourcing Small tasks

The world of business has evolved into a more level playing field than it was decades ago. Small businesses now have a bigger chance...

How Outsourcing Booking Services Can Help You Generate More Customers

In the hospitality and tourism business, the need for a professional and reliable booking service cannot be underestimated. You have already invested a lot...

How Outsourcing Can Help Your Internet-based Business

Photo from unsplash.com Your Internet-based business has finally gotten off the ground. After months, if not years of hard work, how do you make sure...

Customer service trends you should be paying attention to

We may be entering the last quarter of 2016, but that doesn’t mean it’s too late to start paying attention to this year’s customer...

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