Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Search
About Us
Terms of Use
Privacy Policy
Advertise
How to Contribute
Join
Log In
Sign in
Welcome! Log into your account
your username
your password
Forgot your password? Get help
Create an account
Create an account
Welcome! Register for an account
your email
your username
A password will be e-mailed to you.
Password recovery
Recover your password
your email
A password will be e-mailed to you.
CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Enterprise Technology
Customer Analytics
Page 7
Customer Analytics
Navigating a perfect storm: how lean marketing can help
Greg Blazewicz
-
December 8, 2022
The 2022 World Cup: Digital Video Viewership & Insights
Roman Lenzen
-
November 29, 2022
How Decision Intelligence Can Help Businesses Maximize Ad and Marketing Spend During a Recession
Ajay Khanna
-
November 22, 2022
Turning Minutes into Seconds: What to Expect in CX in 2023 and Beyond
Colin Crowley
-
November 17, 2022
How Companies Profit from Customer Data: Unifying & Consolidating Data for Predictive Analytics
Areeya Lila
-
November 10, 2022
Signals: The future of VoC
Praveen Satyanaryana
-
November 8, 2022
Three Signs Your Brand Isn’t Connecting with Customers
Karrie Sanderson
-
November 6, 2022
Data CHOPS: How to solve marketing technology’s problem of plenty
Sharat Ramachandra
-
November 3, 2022
Why a Cautious Approach to Marketing Analytics Makes Sense
David Dodd
-
November 2, 2022
11 Things You Can Do to Ensure Your Journey Maps Are Actionable
Annette Franz
-
October 31, 2022
Chatbot Analytics: 5 Essentials to Track to Guarantee Chatbot Success
Jenna Bunnell
-
October 28, 2022
Conducting a Customer Needs Analysis – The Right Way
Philip Piletic
-
October 24, 2022
8 Steps to Master Marketing Forecasting And Use it to Your Advantage
Jenna Bunnell
-
October 18, 2022
Qualitative feedback analysis: a goldmine for product and CX teams to better understand customers and deliver an outstanding experience
Patricia Osorio
-
October 12, 2022
[Research Round-Up] B2B Highlights from “The CMO Survey” – The Impact of Marketing Analytics and “Working from Home”
David Dodd
-
October 12, 2022
What are Online Offline Experiences?
Areeya Lila
-
October 3, 2022
3 Practical Ways Your Customer Support Team Can and Should Listen to Customers
Jeremy Watkin
-
September 15, 2022
The Secret To Retail ‘Power Couple’ Success? Shared Data
Jenn McMillen
-
September 15, 2022
Travel and Hospitality: 5 Best Practices for Travel and Hospitality Companies Implementing a CDP
Areeya Lila
-
September 10, 2022
The key to quality customer-centricity? Data.
Peter Mulford
-
September 9, 2022
1
...
6
7
8
...
168
Page 7 of 168
New Posts
Transforming Customer Interaction with Conversational CRM
Manash Chaudhuri
-
April 26, 2024
Why Community Engagement and Awards Matter for Brand Reputation
Jane Grin
-
April 26, 2024
Travel Loyalty in a Value-Driven Landscape
Andy Hermo
-
April 26, 2024
The Revenue Impact of CX Training
Jen Jackson
-
April 26, 2024
5 Ways to Improve Your D2C Customer Service Efforts
Chalmers Brown
-
April 26, 2024