Praveen Satyanaryana
Praveen Satyanaryana
Praveen is a Director of Retail Customer Experience Management practice at Tredence. He graduated from Duke University with over 10+ years of consulting experience focused on creating end to end retail customer experience & analytics solutions. He has consulted for 15+ retailers across Food, Apparel, Beauty, & general merchandising stores and helped them deliver personalized solutions using data & AI. He strives towards a vision of creating customer centric cultures for his clients & helping them compete & differentiate in these red oceans.
Fulfilling the Modern Customer’s Needs: Top Customer Experience Trends for 2023
With the abating restrictions on social lifestyle post the global pandemic, there’s a noticeable shift in customers’ purchase behavior now. To the wonder of...
Signals: The future of VoC
Surya SS, Head of CXM -Tredence Inc & Praveen Satyanarayana, Director, CXM- Tredence Inc. Over the last few years, the Voice of Customer (VoC)...