Jenna Bunnell
Jenna Bunnell
Jenna Bunnell is the Senior Manager for Content Marketing at Dialpad, an AI-incorporated cloud-hosted unified communications system that provides valuable call details for business owners and sales representatives. She is driven and passionate about communicating a brand’s design sensibility and visualizing how content can be presented in creative and comprehensive ways.
How to Supercharge The Customer Experience With Automated Customer Support
Ever since the arrival of the internet and the birth of the digital era, most companies have been experiencing a second Industrial Revolution. The...
6 Strategies to Reduce Post-Purchase Dissonance and Boost Customer Retention
Image source: Pixabay.com Customer satisfaction is one of the most important factors in building a successful eCommerce business. Ensuring customers are happy at every stage...
10 Things Businesses Need To Know About Using a CRM
Managing customer relationships is fundamental for growing startup businesses. They need to interact with clients at various stages of their journey, from making initial...
How to Foster The Agile Mindset in Your Organization
The Agile methodology promises numerous benefits that companies love. One of the best advantages of using Agile is a relatively short time-to-market which saves...
Chatbot Analytics: 5 Essentials to Track to Guarantee Chatbot Success
So, you’ve invested in automating your customer service with a chatbot. You know that chatbots have become an increasingly popular way for businesses to...
Starter Pack in Creating a Killer Business Operations Manual (With Templates)
The larger your business becomes, the harder it is to track all that happens and the processes required. While this may not be an...
8 Steps to Master Marketing Forecasting And Use it to Your Advantage
In a digital world where the data is so noisy, predicting the performance of your marketing efforts is tricky. With more variables than you...
How Does a Toll-Free Number Work And What Does it Mean? a Comprehensive Guide
Image Sourced from Pexels As your business grows, there are many elements of administration and infrastructure that you should take into account. One of these…
SaaS Customer Onboarding 101: Everything You Need to Know
SaaS vendors are seeing a significant year-on-year increase in market demand for their services and a definite trend in migration towards subscription-based pricing models....
8 Actionable Tips to Get Beneficial Customer Feedback
Free to use image sourced from Unsplash Gathering authentic feedback makes a huge difference to your business growth. It can help your company to deliver...
Turn Your Customers Into Brand Advocates With These 7 Simple Steps
Hell hath no fury as a customer scorned, and heaven hath no advocate like a customer who just won a free juicer. In other words,...
8 Solid Customer Retention Strategies
All enterprises are constantly looking for ways to increase purchases and boost profits. Often, this is done by attracting a constant stream of new...
8 Great Workplace Communication Channels (And How to Maximize Each One)
Image Source Communication channels are key components of any modern workplace. Maximizing the use of those channels benefits both employees and businesses. By reviewing the...
How to Build Customer Loyalty Through Lead Conversion
Leads are like ripe and ready seeds. They’re extremely valuable, but, like seeds that grow in the ground, they need nurturing to turn them...
A Guide to Video ad vs. Image ad: What’s The Better Choice?
The numbers speak clearly: in recent years, video marketing has gained unprecedented traction. So, what does this mean for static image-based advertising? Is it...
How to Create a Video Marketing Plan on a Tight Budget
You’ve decided you want to shake up your marketing strategy a little with something attention-grabbing. A promotional video is an ideal choice. Video is booming....
12 Content Promotion Ideas to Supercharge Your Digital Marketing in 2022
Every marketer knows the importance of excellent digital content. Top-quality digital content is great if your intended audience sees it. Blog posts that are...
10 Best Practices When Designing Website Pop-Ups
Even the most entertaining advertisements are intrusions. The viewer didn’t request them and probably doesn’t want to see them! But, as the name suggests,...
What HR Professionals Need to Know About Hybrid Working
It’s safe to say that the status quo has undergone some serious changes in the last two years. With COVID-19 having a big say...
How to Build Professional Relationships With Remote Networking
Image source Remote working has grown substantially in recent years, with the integration of freelance contractors and virtual assistants, and software like AI for sales...