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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Customer Experience
Customer Loyalty
Page 4
Customer Loyalty
6 Gifts That Keeps Giving: CX Lessons From The 2023 Holiday Season
Jenn McMillen
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January 17, 2024
Discover the 7 Powerful Rules that Will Transform Your Customers’ Habits
Colin Shaw
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January 16, 2024
6 Brands That Could Change Loyalty & CX Trends In 2024
Jenn McMillen
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January 12, 2024
The impact of accretion in hospitality
Steve Curtin
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January 10, 2024
3 Reasons Going Public Creates a Favored Customer Perception
Larry Alton
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January 9, 2024
A Well-Researched Guide to User Onboarding
Nidhi Prakash
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January 6, 2024
5 Useful Tips to Improving Customer Focus
Thomas Griffin
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January 6, 2024
If CVS’s ‘True Cost’ Drug Pricing Passes The Test, It Could Save An Industry
Jenn McMillen
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January 3, 2024
Unlocking Loyalty Potential: How a Customer Data Platform Supercharges Your Rewards Program
Megan McDonagh
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January 3, 2024
New Data from Glassbox Reveals Consumer Expectations Versus Reality for Digital Holiday Shopping Experiences
Debbie Braney
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December 27, 2023
Improve Customer Experience with AI: Strategies and Best Practices (2024)
Piyush Gupta
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December 27, 2023
IT Leadership challenges and tips to overcome them
Guruprasad Pammi
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December 27, 2023
Earning the Greatest Gift of the Season: Customer Loyalty
Manu Mathew
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December 22, 2023
CX Excellence: Harnessing the Potential of AI in Retail
Michael Ringman
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December 21, 2023
The Best Customer Experience Books of 2023: Exploring Digital, Data, Design, and Centricity – The Power of the 3...
Ricardo Saltz Gulko
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December 21, 2023
Drive Your Revenue & Customer Loyalty Metrics to Bold New Heights in 2024
Dennis DeGregor
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December 20, 2023
Investing In Your Customer Success Team During an Economic Downturn
Devin Pickell
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December 20, 2023
How Target, Kohl’s And Others Are Breaking The Shopper ‘Bracket’ Habit
Jenn McMillen
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December 18, 2023
Why Confusing Inertia With Loyalty Will Eventually Kill Your Business
Colin Shaw
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December 18, 2023
Tips on Creating a Customer-Centric Culture with Steven Van Belleghem
Shep Hyken
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December 15, 2023
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Page 4 of 319
New Posts
Use Knowledge Graphs to Improve Experiences Throughout the Customer Journey
Seth Earley
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April 30, 2024
How to zohotize a global business
Thomas Wieberneit
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April 30, 2024
5 Types of Stories Leaders Need to Tell
Mukesh Gupta
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April 30, 2024
5 mistakes to avoid in Consumer Duty outcomes testing
Charlie Williams
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April 30, 2024
The Bright & Shiny B2B Customer Experience Map
Michael Hinshaw
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April 30, 2024