Debbie Braney, Senior VP of Global Marketing at Glassbox, is the visionary leader driving the company's global demand generation and corporate marketing efforts. Her dynamic leadership has elevated Glassbox in the industry, focusing on enhancing digital customer experiences. Debbie oversees various marketing functions such as brand strategy, demand generation, events, partnerships, content innovation, digital marketing, web optimization, operations, and customer advocacy, ensuring Glassbox remains a pioneer in digital customer experience.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.