Guruprasad Pammi with over 25 years of industry experience serves as Customer Success Head at Quixy. He is a seasoned speaker in webinars, specializing in Citizen Development. He extends his expertise to various platforms, sharing valuable insights through blogs and contributing significantly to the field.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.