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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Customer Experience
Customer Loyalty
Page 263
Customer Loyalty
Net Promoter Score: Deficient or Efficient measure?
Adam Ramshaw
-
August 10, 2010
If the Culture Fits
Sharon Goldman
-
August 10, 2010
Your customer is sending an invitation…don’t forget to RSVP!
Eric Engwall
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August 9, 2010
How Customer-Centric Retailers Ask Deeper Questions
Brian Ross
-
August 9, 2010
Loyalty builders
Philip Hogg
-
August 8, 2010
Are you asking your customers or people to do things that you would not be prepared to do yourself?
Adrian Swinscoe
-
August 7, 2010
Starbucks’ grande effort to elite customers
Kelly Hlavinka
-
August 5, 2010
Building customer loyalty
Cheryl Hanna
-
August 4, 2010
Lessons from a Japanese Customer Experience
Lior Arussy
-
August 4, 2010
Speedway doesn’t slow down – its rewards options, that is
Sharon Goldman
-
August 3, 2010
The Buzz Insurance launch an innovative new customer loyalty program
Tim Tyler
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August 2, 2010
Advantages of using customer loyalty programs
Cheryl Hanna
-
July 30, 2010
Lessons in the development of CPG loyalty initiatives
Sol Zia
-
July 29, 2010
Discovering and Preserving New Worlds of Loyalty
Kelly Hlavinka
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July 29, 2010
Are You a Hoarder?
Barry Dalton
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July 27, 2010
Amazon customer philosophy is behind earnings miss
Charles Nicholls
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July 26, 2010
Creature of Habit
Bill Brohaugh
-
July 26, 2010
Hitting the Mark
Matt Boot
-
July 26, 2010
Investor statements: firms need to get personal
Patrick Headley
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July 26, 2010
Should you stop trying to “exceed customer expectations”?
Anne Miner
-
July 21, 2010
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