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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Enterprise Technology
Customer Analytics
Page 103
Customer Analytics
Custom Reports: Measuring Lead Generation Conversions with Google Analytics
Paul Mosenson
-
March 9, 2013
Should You Be Wary of Big Data Success Stories?
Paul Barsch
-
March 7, 2013
Big Data’s Effects on Direct Marketing
Kristin Hambelton
-
March 7, 2013
Data Driven Selling: Big Data or Smart Data?
Bob Apollo
-
March 7, 2013
Mining for Gold: Search Technology Finds Knowledge Amid the Data Chaos
Ed Shepherdson
-
March 6, 2013
We see what we want to see, but is it reality?
Nicholas Watkis
-
March 6, 2013
Deathwatch: Five Reasons Organizations Predict When You Will Die
Eric Siegel
-
March 5, 2013
The Business Case for Big Data
Chuck Schaeffer
-
March 5, 2013
Customer service and customer loyalty can be improved by using decision science – Interview with Phil Barden
Adrian Swinscoe
-
March 5, 2013
Building a Customer Intelligence System – a Data Warehouse for Customer Attitudinal Data
Gary Angel
-
March 5, 2013
Make the Message Clear!
James Lawther
-
March 1, 2013
Facing the Challenges of Digital Disruption
William Band
-
March 1, 2013
Moneyball Meets Marketing: How the best-in-class actually use big data to increase digital marketing results
Akin Arikan
-
March 1, 2013
Metrics for Smart Content Management – Metric #6- Task Completion ROI
Phil Kemelor
-
February 28, 2013
Blazing the Digital Big Data Analytics Divide: Is the Federal Government really helping?
Roman Lenzen
-
February 25, 2013
Lessons from the Obama Campaign – Re-thinking Opinion Research
Gary Angel
-
February 25, 2013
Deliver an Encore Performance With Customer Analytics: Contact Center as the Maestro
Spence Mallder
-
February 25, 2013
5 Must Watch YouTube Videos on Big Data
Harish Kotadia
-
February 25, 2013
Marketing data: exploration vs. confirmation
Scott Brinker
-
February 25, 2013
How can we create Predictive Knowledge?
Alan Hamilton
-
February 22, 2013
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