Lauren Fowles

Working from Home: 4 ways to Optimise Productivity Using Your CRM

Lauren Fowles -
Although there has been a shift in lockdown measures, with the recent update from the government telling people to return to work, those of us that are able to continue working remotely have been encouraged to do so. With this new work dynamic set...

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Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies

Combining his own professional experiences working as a CEO with his extensive research and expertise as an international authority on customer relationships, author Bob Thompson reveals the five routine organizational habits of successful customer-centric businesses: Listen, Think, Empower, Create, and Delight.

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