Brian O'Connell
Brian O'Connell
Business Writer
Brian is a semi-retired business owner with 15 years experience covering small business, entrepreneurship, careers, and financial planning. He has appeared in dozens of top-tier national business publications, including Time, MSN Money, The Wall Street Journal, CNBC, The Street.com, Yahoo Finance, CBS Marketwatch, and many more,
The Importance Of Shipping To Customer Satisfaction
When your company sells products to global customers, you need to ensure that you have invested in shipping solutions. These shipping solutions help improve...
8 Effective Ways to Increase Your B2B Market Share
Growing a business market is nothing like being in the consumer marketplace. But the complexity of business deals shouldn’t make you think that businesses...
How to Successfully Onboard New Employees
Employees are your biggest asset and it is very important for the success of a business to help them adopt company culture and work...
How to Increase the Lifetime Value of Customers
As a business, your focus is on getting customers to consume your products or services. The truth is that retaining customers is easier than...
Common Challenges Faced By Ecommerce Businesses
The perception that online business is the easiest to launch is significantly gaining acceptance in the views of many upcoming entrepreneurs. However, apart from...
Effective Ways to Increase Market Share Online
A company’s market share is the percentage of the total market it controls for products or services. The process of increasing market share never...
Connecting with Customers is Key to Customer Support
In order to have a successful business, you’ll have to ensure your customer service is excellent. The great thing about running a company today...
6 Ways to Improve Leadership Skills in the Workplace
Many people believe that you can’t learn how to become a leader but is instead something you’re born with. However, the truth is that...
5 Ways to Improve Your Management Skills
Having good managers is vital to the success of every company. These are the people who take on leadership roles and manage groups of...
The Qualities of Top Sales Managers
No matter how good salespeople in a company’s department are good at their jobs, they still need someone to guide them. This is not...
How to Improve Accountability in the Workplace
For many manager and employers, accountability from your employees might seem like a dream. Too often we may find employees not completing their work,...
6 Management Practices That Can Improve Employee Productivity
In today's business world, you need to have the right tactics and strategies to make your employees more productive. This can be challenging, especially...
How To Encourage Creativity In The Workplace
With the modern-day scales of competition, creativity is the powerhouse that can drive a company into prosperity. Creative employees are normally more productive and...
Creating an Open and Productive Workplace Environment
Creating a strong company with flourishing employees who are happy and productive can sometimes seem like an impossible juggling act. There are, however, a...