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CustomerThink
Editor’s Pick
Engagement
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Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
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Oct 5th an extremely eventful day at Oracle Open World 2011 – The Good, The Bad & The Ugly
Dileep Srinivasan
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October 7, 2011
Performance Management Friday — Getting Personal
Dave Brock
-
October 7, 2011
Remembering Steve Jobs
Bob Hayes
-
October 7, 2011
Steve Jobs: it’s not about the money and it’s not about the technology
Maz Iqbal
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October 7, 2011
Lessons From Steve Jobs
Drew Stevens
-
October 7, 2011
Jobs’ Genius: Making Technology More Human
Kathy Klotz-Guest
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October 7, 2011
How to Set Online Community Goals & Metrics [Quick Concept]
Paul Schneider
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October 6, 2011
Steal a Chapter from the Sales Strategy Playbook to Improve Marketing ROI
Brian Carroll
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October 6, 2011
What is the Social Enterprise?
Jesse Noyes
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October 6, 2011
What Would Steve Expect? (Si Monumentum Requiris Circumspice)
Bob Apollo
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October 6, 2011
Managing Board Relations
Mike Myatt
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October 6, 2011
What do Tech Buyers Really Think of Salespeople? Three CIO’s Tell All!
Andrew Rudin
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October 6, 2011
Invest in Your Team
Dave Cooke
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October 6, 2011
Sparkling service makes sticky customers
Kim Proctor
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October 6, 2011
What the iPhone 4S Means for Mobile Commerce
Charles Nicholls
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October 6, 2011
The Twenty Success Factors of Collaboration
Jacob Morgan
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October 6, 2011
Moneyball – How Data-driven Insight Transformed Baseball (and B2B Sales)
Andrew Somosi
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October 6, 2011
Top 5 Things I Learned at DMA 2011
Jim Sullivan
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October 6, 2011
Are your customer hand-offs coordinated?
George Taylor
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October 6, 2011
The Importance of Marketing Benchmarks
Maria Pergolino
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October 6, 2011
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