Roger Gerard
Roger Gerard
Roger A Gerard PhD is an author and management consultant in Wisconsin, with over 50 years in various executive and management leadership roles in several industries, primarily healthcare. He is the author of Owning the Room and Lead with Purpose: Reignite Passion and Engagement for Professionals in Crisis.
Are your managers sabotaging customer service?
Are you asking them to be managers, or developing them to be leaders? There is a difference between managers and leaders. And that difference...
7 Hard Questions to Ask Yourself Before You Take a Leadership Role
Leadership is a practice. And like any practice, it is learned over time, through many experiences, some good, and some not so good....