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News Editor

News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.

Fastr to Offer Adaptive AI for Ecommerce Optimization

Enhanced Platform Gives Brands the Ability to Deploy Dynamic Shopping Journeys and Experiment with Unprecedented Speed

eGain Launches AssistGPT™, First-of-Its-Kind Solution to Automate Knowledge for Customer Engagement

AssistGPT is a comprehensive zero-code solution for Knowledge Automation

PartnerHero acquires ElevateCX, a leading customer experience community and events series

The acquisition further cements PartnerHero’s reputation as a leader in CX thought leadership and innovation

SurveyMonkey Launches SurveyMonkey Forms

New offering includes a powerful, intuitive form solution, a collection of app integrations, and customizable templates for event registrations, online applications, lead generation, payments, and…

Introducing CleverAutomations: Ready-to-use Automation Journeys for Recurring Revenue Growth

The new product leverages generative AI to scale engagement strategies and improve customer retention without adding headcount

Acquia Digital Asset Management Platform Empowers Marketing and Creative Pros to Leverage Generative AI

Native Integration for AI-Generated Product and Image Descriptions Speed Time to Market for Digital Assets Used Across Customer Channels

Thanx Deploys Automated Cart Abandonment Marketing Campaigns for Restaurants

Brands see up to 10% revenue lift from improved conversion

Cresta Announces Expansion of Voice Platform Integrations to Include Hardphone Support

New offering brings cloud functionality and generative AI to on-premise contact centers

P360 Debuts Generative AI-Powered Information Platform to Help Life Sciences Companies Engage With HCPs and Patients

New platform provides HCPs and patients with real-time answers and access to current product information

FullStory introduces new features that connect digital experience data across the organization to unlock key insights faster and accelerate...

New guided workflows quickly lead teams to the strategic intelligence required to align, act, and build competitive advantage

Litmus Unveils Cutting-Edge Solutions for Email Marketing Success

Email marketing leader reveals Litmus Email Guardian and new integrated Litmus Personalize solutions to help marketers boost engagement, brand trust and revenue growth

Pega Infinity ’23 Now Available to Unlock Deeper Levels of AI and Automation for Self-Optimizing Experiences

New generative AI capabilities will help businesses operationalize agility to become more autonomous enterprises

Cordial Begins Unveiling Its AI Roadmap to Transform the Future of Marketing

With its first wave of features, Cordial AI offers a glimpse into the future of limitless creative possibilities and predictive insights for brands

Metazoa Launches Intelligent Assistant to Manage Salesforce Orgs with AI

Salesforce Admins can now leverage artificial intelligence to remove technical debt, optimize security, improve compliance, increase productivity, and lower the cost org ownership

Clari to Showcase Rapid Product Innovation at Dreamforce 2023 — New Groove & Align Capabilities Now Available

Leading CROs to share best practices as Clari unveils new Groove integrations, revenue plays for connected sales execution, and a reimagined buyer-seller collaboration workspace

Tech Mahindra Partners with Google to Launch Generative AI Powered Email amplifAIer

Solution will drive significant improvement in agent productivity and will drive improved agent and customer experience

GoTo implements AI to drive improved customer experience

GoTo Contact Center expands insight capabilities with AI Chat Analysis

Introducing SOCi Genius Social | Engagements: Elevating Brand-Customer Interactions with AI-Powered Precision

Leading the way in social media engagement, SOCi offers Beta opportunity for latest Genius enhancement

Xactly Announces Xactly AI Copilot, a Next-Generation AI Engine Transforming Revenue Process Management

Xactly AI Copilot Empowers Revenue Organizations with Unparalleled Insights and Optimization Opportunities

Cognigy Unveils Its Knowledge AI Solution for Enterprise Customer Service

Harnessing the Power of Generative AI, New Question and Answer Technology Delivers Ability to Create AI Agents in a Fraction of Time

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