News Editor
News Editor
Infobip Releases White Paper to Guide Enterprise Voice AI Strategies
“Future-Proofing Your Investment in Voice AI: A Strategic Guide for Enterprises” leverages market intelligence to underscore Voice AI’s value for various organizational needs
Former Varonis Systems and Vectra AI Executive Joins Doppel as Senior Vice President of Customer Success
Cybersecurity veteran Ofir Ronen brings two decades of experience to accelerate enterprise customer value and platform adoption
AskNicely Launches AI Agents to Automate Customer Insights and Reputation Management
Two new AI agents designed to help operators move faster on customer feedback without adding complexity or headcount
Centrical Raises $39M to Transform Frontline Performance for the AI Era Workforce
Investment will fund global expansion and the development of AI tools to manage frontline performance for human and digital workers
Validity Research Reveals Consumers Let AI Curate Their Inboxes, While Marketers Struggle to Keep Up
As AI changes how consumers discover products and interact with brand content, marketers lack the visibility, strategy and measurement tools to keep pace
Quant Announces AI Agent Ava for AI-First Customer Experience with IBM
Working with IBM, Quant is delivering an AI-powered contact centre solution
Rocket Agency Wins Three Major Titles at the 2026 APAC Search Awards
Wins place Rocket Agency among the region’s leading search and digital agencies, as brands continue to invest in performance-driven media and integrated strategies
Australia’s Agency Market in Review: TrinityP3 Releases 2025 New Business Report
comprehensive insight into agency pitch activity within the Australian advertising, media and marketing industry
Netcore Unbxd Launches AI-Powered Insights Agent to Transform Ecommerce Search into Instant, Actionable Intelligence
New conversational analytics layer replaces complex dashboards with real-time answers, accelerating merchandising and revenue decisions
AIAI Holdings’ Constellation Network Unveils Gate AI Security Gateway and Performance Benchmarks Ahead of June Launch
Technical report identifies Gate AI as one of the top performing AI security gateways across 16 public prompt injection evaluations
Qlik and Starburst Turn Fragmented Enterprise Data into Governed, AI-Ready Intelligence
Partnership combines Qlik data integration, replication and analytics with Starburst federated query, context and agentic capabilities to give customers more choice across hybrid data estates
Anyone Can Build the Future of Music: Audiotool’s global initiative, Let’s Build!, expands and offers everyone an onramp to...
BBC Research & Development, Fraunhofer IDMT, Music Hackspace, and The Audio Programmer join Audiotool’s Let’s Build! Hackathon Series
Acclaro Launches Localization Orchestration to Meet Rising Demand for Global Multimedia Content
Purpose-built, AI-powered solution set to transform how organizations localize and distribute multimedia content
Talkdesk introduces proactive AI agents to drive growth in retail and financial services
New industry-specific AI agents automate outbound engagement and proactively capture revenue opportunities across banking and commerce
AddEvent Launches New Iteration of RSVP Tool With Built-In Notification Flow for Seamless Event Communication
Significant update to RSVP product offerings, delivering a more flexible, scalable and brand-forward experience for anyone managing events
Buffalo Sabres Elevate NHL Fan Experience with Alchemer’s AI-Powered Feedback Technology
AI-powered CX Platform Drives Growth Across Revenue, Engagement and Fan Satisfaction
Fear of the Impact of Social Media and AI on the Next Generation Unifies the Country Across Party Lines....
Fear of the Impact of Social Media and AI on the Next Generation Unifies the Country Across Party Lines
Ingenico and Arrive Partner to Power Seamless Payments for On Street Parking and Urban Transport Worldwide
Enabling reliable, unattended payments for on‑street parking and urban transport across more than 30 countries
CallRail Marks 15 Years of Innovation and Customer Confidence
Move to New Atlanta Beltline Headquarters Signals Next Chapter of Growth
Nearly 40% of Customers Abandon Small Businesses Because of Poor Communication
slow response times are the single biggest reason customers stop working with small businesses, surpassing concerns about pricing, quality, and reliability