News Editor
News Editor
Fear of the Impact of Social Media and AI on the Next Generation Unifies the Country Across Party Lines....
Fear of the Impact of Social Media and AI on the Next Generation Unifies the Country Across Party Lines
Ingenico and Arrive Partner to Power Seamless Payments for On Street Parking and Urban Transport Worldwide
Enabling reliable, unattended payments for on‑street parking and urban transport across more than 30 countries
CallRail Marks 15 Years of Innovation and Customer Confidence
Move to New Atlanta Beltline Headquarters Signals Next Chapter of Growth
Nearly 40% of Customers Abandon Small Businesses Because of Poor Communication
slow response times are the single biggest reason customers stop working with small businesses, surpassing concerns about pricing, quality, and reliability
CX University Sets a Single Global Price for Its Customer Experience Certification: $175, Everywhere!
The professional development organization eliminates geographic pricing tiers, making its flagship CXS™ Certification Program accessible to practitioners in more than 125 countries at one flat…
MVP Software Development Company iQlance Empowers Businesses With Rapid Product Development
Leading MVP software development company wants to help businesses in the United States make products quickly and without spending much money
Data Reveals Small Businesses Using AI Earn $400K More Per Year Than Those Who Don’t
Small businesses using AI earn a median annual revenue of $500,000, nearly five times the $90,000 median of their slower-moving peers
Six in ten shoppers say innovation that enhances not replaces human connection drives CX
Despite retailers’ rising investment in connected stores, shoppers are demanding augmentation over automation, valuing tech that enhances, rather than replaces, human interaction
iQlance Solutions Strengthens Its Mobile App Development Orlando Services, Empowering Local Businesses to Build Smarter, Scalable Apps
Positioning as the best technology partner for startups, SMEs, and enterprises wishing to create efficient digital products in Orlando
LivTech Appoints Samantha McAlister as Chief Customer Officer to Drive Excellence in Post-Acute Care Technology
Joins the executive leadership team to spearhead the company’s post-sale strategy, focusing on scaling customer value and driving durable enterprise growth
SIMUFY Strengthens Customer Guidance for DACH Sim Racing Buyers
Customers are often not buying a single product, but trying to build a complete setup where multiple technical components must work together
TitanX Launches TitanTV to Redefine How Modern Sales Teams Learn Precision Outbound
TitanTV delivers weekly episodes featuring TitanX Founder and CEO Joey Gilkey alongside leading voices in sales, and revenue operations
Skyword Introduces Category Authority IndexTM to Help Marketers Measure Authority in AI Search
New metric helps enterprise marketers assess how AI engines mention, cite and position their content within key category conversations
Typeform Drives a New Era of Customer Engagement with Growth Flow, Where Every Form Response Triggers Action
AI-powered Growth Flow helps businesses capture, engage, and convert customers through automated workflows
Xactly Launches Fleet of Agents and Intelligence Studio for Revenue Planning and Compensation
New offerings showcase how Xactly’s Platform is powered by a combination of Xactly agents and agents
Sprout Social Unveils its AI-Powered Social Intelligence Platform and the Expansion of its Proprietary AI Agent, Trellis
AI-powered social intelligence platform designed to help organizations operationalize real-time, unfiltered market conversations at scale
91% of shoppers say loyalty programs drive them to shop as US consumers become “loyalty lovers”
New research from LoyaltyLion reveals that loyalty programs have shifted from passive sign-ups to active, everyday behaviors, with consumers engaging more frequently
Synack’s Analysis of 11,000+ Vulnerabilities Reveals Top Weaknesses Attackers Are Weaponizing Today
Organizations remediated high-severity vulnerabilities 42 days faster, even as AI-enabled adversaries accelerate exploitation windows
Awin, One of the World’s Largest Affiliate Marketing Networks, Accelerates Multilingual Content Translation 57% with Acclaro and Lokalise
Acclaro and Lokalise today announced they are accelerating global expansion for Awin Global, one of the world’s largest affiliate marketing networks.
New research from Infobip finds disconnected data and systems prevent brands from automating customer journeys at scale
Customer Experience (CX) Maturity Report reveals a widening gap between communications infrastructure investment and CX performance