News Editor
Quadient Customers Realize New Customer Experience Possibilities with Inspire Release 16
Quadient's latest update to its industry-leading CCM solution offers more cloud, more automation and more control for better customer experience
RevSure.AI Closes $10 Million Seed Round Co-Led by Neotribe Ventures & Innovation Endeavors
$6M Expansion will Help RevSure Build Next-Gen-AI-Fueled Pipeline Acceleration Solution for B2B Companies
HappyOrNot Launches ‘Managed Service’ Package to Help Businesses Discover Strategic Advantages Through Customer Feedback...
Utilizing the new service, businesses can outsource their entire feedback operations and receive expert advice based on real-time analytics
TDCX AI to drive innovation in customer experience
TDCX's latest initiative will help clients stay at the forefront of AI technology
Rightpoint, a Genpact Company, Introduces ‘Total Experience’ Approach to Help Enterprises Meet AI’s Rapid...
Rightpoint leverages deep understanding of customer, employee, and product experiences to help transform how people, technology, and business interact
Highspot Launches New Capabilities to Increase Operational Rigor
AI-powered sales enablement and an unmatched system for revenue teams to drive sales productivity
Allant Launches Audience Management Platform
A market-defining platform designed to harmonize data sources and assemble, aggregate, and activate audiences quickly
Cyara Announces OpenAI GPT-3 Integration to Accelerate Conversonal AI Chatbot Training and Testing
New integration enables organizations to reduce costs, increase efficiency and boost test coverage
McorpCX Announces Launch of the Customer Experience Masters Academy (CXMA)
McorpCX launches CXMA eLearning to educate, train, and engage everyone in an organization on customer-centric ways of thinking and behaving
Ringover places AI at the heart of customer experience with new tool
Ringover launches AI conversation intelligence platform for sales and customer service
People.ai Unveils AccountGPT to Streamline Account Planning
Enterprise revenue intelligence leader releases first generative AI enhancement to its solution, launching at the Gartner CSO & Sales Leader Conference
Messagepoint Unveils AI-generated Content for Customer Communications
Powered by ChatGPT and GPT-4, Messagepoint's new content rewrite capabilities are the first generative AI solution available in the customer communications management market
LivePerson launches EAI, a new class of AI that’s Equal, Enterprise-Grade, and for Everyone
The next generation of artificial intelligence, embodied in Bella AI and the new Conversational Cloud, puts control back in the hands of businesses and individual users
Boost.ai Unveils Large Language Model Enhancements to Conversational AI Platform
Latest Software Update Offers Customer Experience Improvements Supported by Hybrid NLU for Unmatched Accuracy and Reliability in Business Use Cases
Factoreal Announces New Generative AI Features for Email Marketing Campaigns
AI-powered chatbot, image generator, and text generator features to revolutionize email marketing campaigns
Litmus Launches AI Assistant to Empower Captivating Emails For All
Email marketing leader adds intuitive AI functionality to optimize email campaigns at scale
Airship Ushers in New Era of Customer Experience, Inside and Outside of Mobile Apps
World's first no-code native app experience editor frees marketers and developers to dream, design, deploy and iterate -- accelerating value creation from months to minutes
Virtuozzo Simplifies WordPress-as-a-Service for All Online Businesses
New release of Virtuozzo Application Platform for WordPress enables anyone to automate enterprise-grade deployment, management and scaling of WordPress websites in the cloud
Clickatell Announces World’s First Chat Commerce Platform as a Service (CCPaaS)
Brands utilizing CCPaaS can provide rich commerce experiences for consumers in any mobile messaging channel
Conga Launches First-of-Its-Kind Conga Revenue Lifecycle Cloud, Empowering Businesses with Unmatched Scalability, Intelligence, and...
Unified set of solutions forms the most complete end-to-end revenue lifecycle management offering to power increased efficiency and certainty