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News Editor

News Editor
CustomerThink offers a free news posting service for press releases on topics relevant to our community. Submit your press release online, and approved posts will appear in our news category within one business day.

Seismic Extends Aura Agents Across Go-to-market Workflows, Deepens Executive Leadership Bench

Bringing trusted content, business context and connected workflows into more of revenue teams’ daily work

Zeta Global Brings Athena by Zeta™ to Agencies, Putting Agentic AI at the Center of Every Marketing Decision

Gives agencies real-time intelligence so they can move faster, experiment more, and prove impact with precision

Medallia Positioned for Its Next Era, Backed by Blackstone, Apollo, and KKR

Positioning the company to accelerate AI-driven innovation and customer-focused product investment

Headless or walled: Cordial draws the line on how AI agents should work

Most platforms are building agents that only see what their platform sees. Cordial built infrastructure every agent can use

Big Happy Launches Dynamic Creative Optimization for 3D DOOH

new solution automatically transforms 3D DOOH campaigns based on signals such as weather, location, and live environmental conditions, helping brands deliver more relevant messaging

New Global Research Reveals Customer Communications Failures Are Driving Loyalty Loss and Growing AI Skepticism

The study warns of falling customer satisfaction across global regulated industries, with consumers reporting they are ready to switch providers when communications fall short

RainFocus Announces Base Webinar Upgrades to Unify Virtual and In-Person Event Data Within Its Event Marketing Platform

Base Webinar integrates real-time attendee engagement data directly into martech tools to eliminate data silos between virtual and in-person events

Siteimprove Sets New Standard for Content Intelligence to Win in AI Search: Enterprise Content Built with Purpose and Relevance,...

The Siteimprove.ai platform adds two new agents to build on its advanced AEO insights with the Content Writing & Optimization Agent and PDF Remediation Agent 

Phenom Partners with ServiceNow to Introduce AI Hiring Agents

Phenom AI Agents Now Operate Inside the ServiceNow AI Platform, Giving Joint Customers Faster Hiring and Stronger AI Governance

Employers Say Skills Training Works – But Employees Say It Has No Impact on Their Pay or Role, New...

Employers struggle with widening skills gaps, rising burnout, AI preparedness challenges, and increasing operational strain

TitanX Expands Salesforce and HubSpot Integrations with Automated Phone Intent™ Scoring and Contact Enrichment

Enabling revenue teams to automate Phone Intent scoring workflows directly inside their CRM environments

When AI Gets Brand Information Wrong, Consumers Look Beyond the Brand

New Skyword research finds that when AI and brand messaging conflict, only 29% of consumers trust the brand

Engine and Adoreboard launch new research about the state of trust in the Luxury Retail sector

Luxury retail faces $213 billion crisis as brands fail basic customer experience

2X Acquires Knownwell to Build the First GTM Human-Agentic Services Company Unifying B2B Marketing, Sales, and Customer Success

Acquisition fuels 2X’s next phase of growth; Knownwell’s David DeWolf appointed CEO as 2X founder Dom Colasante continues in strategic roles

PX Academy Launches Culturally Competent Patient Experience Program to Advance Health Equity in Healthcare

New certification equips healthcare professionals to deliver more equitable, patient-centered care across diverse populations

CallRail Makes ChatGPT Ads Measurable for SMBs and Marketing Agencies

New integration enables businesses and agencies of all sizes to measure and optimize ChatGPT Ads performance alongside Google, Meta and Microsoft campaigns

commercetools Introduces ‘Autonomous Commerce’ Category And Unveils Sphere Platform For The AI Era of Shopping

commercetools declares ‘Autonomous Commerce’ the next major era in commerce in which AI systems make and execute operational decisions in real-time

DEUTZ Selects Zilliant as a Partner to Achieve Its Service Revenue Targets

SAP-connected pricing and opportunity management to help DEUTZ deliver more consistent pricing, customer-centric service recommendations and stronger commercial execution

Vidmob Launches Vidmob360, Bringing Creative Intelligence Into the AI Advertising Era

New platform connects creative performance data to the tools, agents, and AI systems where brands and agencies actually work

SurveyMonkey introduces LaunchPad, bringing affordable, automated market research solutions to marketers, product teams, and more

The latest experience to SurveyMonkey’s market research suite offers proven methodologies, guided setup, and decision-ready insights to help teams validate ideas in hours

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