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Quadient Customers Realize New Customer Experience Possibilities with Inspire Release 16

Quadient's latest update to its industry-leading CCM solution offers more cloud, more automation and more control for better customer experience

RevSure.AI Closes $10 Million Seed Round Co-Led by Neotribe Ventures & Innovation Endeavors

$6M Expansion will Help RevSure Build Next-Gen-AI-Fueled Pipeline Acceleration Solution for B2B Companies

HappyOrNot Launches ‘Managed Service’ Package to Help Businesses Discover Strategic Advantages Through Customer Feedback...

Utilizing the new service, businesses can outsource their entire feedback operations and receive expert advice based on real-time analytics

TDCX AI to drive innovation in customer experience

TDCX's latest initiative will help clients stay at the forefront of AI technology

Rightpoint, a Genpact Company, Introduces ‘Total Experience’ Approach to Help Enterprises Meet AI’s Rapid...

Rightpoint leverages deep understanding of customer, employee, and product experiences to help transform how people, technology, and business interact

Highspot Launches New Capabilities to Increase Operational Rigor

AI-powered sales enablement and an unmatched system for revenue teams to drive sales productivity

Allant Launches Audience Management Platform

A market-defining platform designed to harmonize data sources and assemble, aggregate, and activate audiences quickly

Cyara Announces OpenAI GPT-3 Integration to Accelerate Conversonal AI Chatbot Training and Testing

New integration enables organizations to reduce costs, increase efficiency and boost test coverage

McorpCX Announces Launch of the Customer Experience Masters Academy (CXMA)

McorpCX launches CXMA eLearning to educate, train, and engage everyone in an organization on customer-centric ways of thinking and behaving

Ringover places AI at the heart of customer experience with new tool

Ringover launches AI conversation intelligence platform for sales and customer service Unveils AccountGPT to Streamline Account Planning

Enterprise revenue intelligence leader releases first generative AI enhancement to its solution, launching at the Gartner CSO & Sales Leader Conference

Messagepoint Unveils AI-generated Content for Customer Communications

Powered by ChatGPT and GPT-4, Messagepoint's new content rewrite capabilities are the first generative AI solution available in the customer communications management market

LivePerson launches EAI, a new class of AI that’s Equal, Enterprise-Grade, and for Everyone

The next generation of artificial intelligence, embodied in Bella AI and the new Conversational Cloud, puts control back in the hands of businesses and individual users Unveils Large Language Model Enhancements to Conversational AI Platform

Latest Software Update Offers Customer Experience Improvements Supported by Hybrid NLU for Unmatched Accuracy and Reliability in Business Use Cases

Factoreal Announces New Generative AI Features for Email Marketing Campaigns

AI-powered chatbot, image generator, and text generator features to revolutionize email marketing campaigns

Litmus Launches AI Assistant to Empower Captivating Emails For All

Email marketing leader adds intuitive AI functionality to optimize email campaigns at scale

Airship Ushers in New Era of Customer Experience, Inside and Outside of Mobile Apps

World's first no-code native app experience editor frees marketers and developers to dream, design, deploy and iterate -- accelerating value creation from months to minutes

Virtuozzo Simplifies WordPress-as-a-Service for All Online Businesses

New release of Virtuozzo Application Platform for WordPress enables anyone to automate enterprise-grade deployment, management and scaling of WordPress websites in the cloud

Clickatell Announces World’s First Chat Commerce Platform as a Service (CCPaaS)

Brands utilizing CCPaaS can provide rich commerce experiences for consumers in any mobile messaging channel

Conga Launches First-of-Its-Kind Conga Revenue Lifecycle Cloud, Empowering Businesses with Unmatched Scalability, Intelligence, and...

Unified set of solutions forms the most complete end-to-end revenue lifecycle management offering to power increased efficiency and certainty

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