News Editor
Harte Hanks Acquires InsideOut Solutions, LLC, for $7.5 million
Acquisition Adds New Inbound and Outbound Sales Support Capabilities
Messagepoint Expands Digital Channel Options for Personalized Customer Communications
New integrations with Twilio® MessagingX, Twilio SendGrid® and Doxee Pvideo®
Retention Cloud Leader CleverTap Launches CleverTap for Startups
Initiative to help smaller businesses improve user engagement and conversion rates at affordable costs
Showpad Unveils New Enablement Operating System (eOS™), Partner Ecosystem, and App Studio at Transform...
Showpad continues to expand solution offerings, following recent recognition by Independent Research Firm
Comet Introduces Kangas, An Open Source Smart Data Exploration, Analysis and Model Debugging Tool...
With Kangas, data scientists can now dive into their dataset, analyze and debug it like never before
TCN Announces Voice Analytics Enhancements for its Advanced Contact Center Platform, TCN Operator
TCN’s latest enhancements to its Voice Analytics tools allow contact center managers to analyze operational performance and make more informed business decisions
Integrate Launches New Product Features to Drive Precision in ABM
Demand Acceleration Platform Makes Convergence of ABM and Demand Strategies More Powerful
People.ai Partners with Zoom to Help Enterprises Derisk Deals, Shorten Sales Cycles, and Close...
Zoom IQ for Sales and People.ai’s customer-centric insights provide a holistic view of key digital touchpoints and engagement
Interactions Launches Trustera, First-Of-Its-Kind Redaction Solution Transforming Contact Center Compliance in a Work-from-Anywhere (WFA)...
Amid unprecedented security challenges, Conversational AI-powered solution delivers security compliance, protects companies and customers and boosts brand trust
Email Testing Profiles, Klaviyo Integration, Email Personalization Inspiration Top Litmus Product Updates
New features and platform updates facilitate more efficient email drafting, testing and personalization for marketers
Stravito launches Scrapbook to simplify storytelling and recycle existing insights
Scrapbook allows users to recycle relevant research and create effective insights narratives for specific projects, launches, and campaigns
Momentive Announces SurveyMonkey Price Optimization Solution, Empowering Users to Find Optimal Prices for Products
New solution democratizes access to pricing decision-making by putting the power of audience sentiment in the hands of all users, not just market research experts
Simplr Introduces the EngageNow Suite to Eliminate the Customer Service BPO
Simplr now offers chatbot technology and real human customer support in one integrated, AI-enabled platform
Mindtickle Announces New Releases that Generate “Binge-worthy” Sales Enablement Experiences Built Within Its Readiness...
Updates to Mindtickle's award-winning sales readiness platform bring together sales enablement and sales content management in one place, creating simplicity for revenue teams managing their tech stack in today's economic climate
Introducing Relay IQ, A Machine Learning Engine Designed to Improve Customer Engagement
The powerful tool from Relay Network leverages the intelligence methodology of social media feeds to deliver optimal engagement experiences for B2C organizations
Paytronix and Flybuy Team Up to Deliver Frictionless Location-based Loyalty and Pickup Solution
The Flybuy and Paytronix combined offering gives restaurants and convenience stores the location information they need to make the order, delivery, and pickup experience better, faster, and more efficient for everyone
Seek AI Launches to Automate Access to Organizations’ Data
AI-powered automation platform eliminates mundane coding projects while giving knowledge workers access to meaningful on-demand company information
Sagacity Solutions Ltd. acquires REaD Group Ltd.
Acquisition of award-winning data marketing agency allows Sagacity to deliver insights across the entire customer lifecycle
Airmeet Launches “Event Experience Cloud” to Revolutionize and Humanize the Ways People Join Together
Includes four all-new products -- AirStudio, AX360, AirControl, and AirIntel -- a much-needed solution for the stagnant event landscape
Akeneo Announces Category-Changing Offering, Akeneo Product Cloud, Designed to Deliver World Class Product Experiences
Akeneo Product Cloud will become the blueprint for c-suite leaders to consolidate, better orchestrate and optimize all of the components that go into creating a bold, compelling product story across any customer moment