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InMoment Launches CX Industry’s First Innovations Leveraging ChatGPT in the XI Platform to Solve...

InMoment®, announced innovations incorporating ChatGPT capabilities, powered by technology from ChatGPT creator OpenAI, into its XI Platform

Marketers can now become their CEO’s trusted revenue partner with SALESmanago

SALESmanago has launched a new suite of capabilities, including its mobile-first Email Designer, eCommerce Dashboard and Workflow Generator

Freshworks Embeds Generative AI to Help Customer Support, Sales and Marketing Teams Improve Quality...

Freshworks extends its Freddy artificial intelligence strategy with the latest GPT large language models

Outreach Unveils New Features Across Sales Execution Platform, Empowering Sales Leaders to Efficiently Create...

Introduces seven new platform capabilities to help sales leaders unlock seller productivity, increase deal velocity and conversion rates, and improve rep participation and attainment

Sendbird Launches New Offering That Cuts SMS Spend by 50% and Increases Conversion Rate...

API-based solution that enables product managers and marketers to customize and launch a persistent in-app notifications experience in minutes

Factoreal Unveils Agent App to Help Businesses Streamline Customer Engagement through their WhatsApp Business...

Leading Customer Engagement Platform Introduces New Communications Platform to Expedite Conversations With Live Agents

Verisk Marketing Solutions Launches “Real-Time Decisions” Product Suite

Expanded Verisk data solutions power personalization and drive decisions, improving marketing ROI

inriver announces next-generation syndication platform, first to provide API-based syndication in the PIM market

New hub-based model solves syndication's biggest challenge while allowing customers to work with leading vendors, including Amazon

Databook Unveils Strategic Relationship Management (SRM) Platform to Boost Enterprise Sales Productivity

Advanced AI & NLP empower sellers to instantly transform complex financial data and insights into deeply tailored account strategies, plans, and content using prompts, guides, and one-click downloads

Pega to Integrate New Generative AI Technology to Accelerate Low-Code App Development and Improve...

Pega Infinity to bring the power of Generative AI to the enterprise

Aviso Leads New Era of AI-Assisted, Rep-Triggered Customer Engagement

Aviso Combines Generative AI with its Conversational, Deal and Revenue Intelligence Capabilities to Power the Next Generation of B2B Content Creation

Kyndi Introduces Kyndi Clarity – a Natural Language-powered Self-service Solution That Enables Customers and...

Natural language processing leader drives exceptional self-service experience for customers and employees by delivering the right answers instantly

SALESmanago launches ‘CUPID Score’ to redefine the way marketers measure customer engagement

The assessment is free and provides a breakdown of results across five key areas: Convenience, Understanding, Personalization, Intimacy and Data

New Acquia CDP Capabilities Spur CX Innovation for Customers and Partners Across Industries

Customer data platform accelerates time-to-value for organizations of all sizes, with a simplified and streamlined delivery model

Alchemer Launches Alchemer Workflow – the Fastest, Easiest, Most Effective Way to Close the...

First-to-market features drive deeper engagements to increase customer adoption, retention, growth, and advocacy

eGain Delivers Instant Answers™ with Generative AI, Driving Knowledge Automation

Radically simple experience for users to find relevant answer snippets from enterprise knowledge bases using generative-AI technology

HappyOrNot Launches Next Generation of Smiley Feedback Terminal with AI-Powered Facial Analysis Software

Integration allows businesses to unlock valuable customer demographic information and combine it with in-moment feedback data for unprecedented insights

Lavender Announces $13.2 Million in Funding to Create Email Intelligence Category for Sales Teams

Company to expand team and introduce new AI-powered features

Momentive Launches New Survey Creation Capabilities for SurveyMonkey to Run Research Like a Pro

The new SurveyMonkey features reinforce the platform's capabilities as a user-friendly yet sophisticated AI-powered solution for creating impactful surveys in minutes

TCN Launches New Workforce Engagement Suite for its Advanced, Cloud-based Contact Center Platform, TCN...

New suite enables contact centers to optimize their operations by increasing agent productivity and compliance while improving customer experience

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