News Editor
News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.
Coveo Joins the MACH Alliance, Enabling More Businesses to Leverage Best-in-Breed Composable AI Technology to Meet Customers’ Evolving Expectations...
Inclusion in the MACH Alliance recognizes Coveo's strength in composable AI technology
SundaySky Powers Personalized Video for Account-Based Marketing on LinkedIn
The enterprise video platform leader joins the LinkedIn Marketing Partner Program to empower B2B marketers everywhere to create and personalize video at scale
Playvox Brings New Integrated Workforce Management Solutions to Freshworks Customer Service Applications
Freshworks customers can access Playvox's suite of AI-powered workforce engagement solutions to forecast workloads and better manage their workforce
Launching Reach 2.0: Next-Gen Event Marketing Platform for Webinars and Field Marketing Events
Upgrade Focuses on Enhanced Usability and Advanced Analytics
Aionic Digital Unveils Synapse — The AI-Powered Universal Connector Revolutionizing Data Integration
AI-powered accelerator designed to address and overcome the challenges of systems integrations
Litmus Unveils Email Marketing Innovations with New Personalization and Monitoring Capabilities
Scratch-Offs and Interest Signals in Litmus Personalize along with Image Monitoring in Litmus Email Guardian empower marketers to captivate subscribers, drive revenue, and harness insights
Calabrio Introduces AI-Driven Bot Analytics to Enhance Quality Management
Bot Analytics provides access to all transcripts with over 200 metrics organized for easy discovery and analysis
Metazoa Launches Advanced Administrative Tooling for Salesforce Data Cloud
Enhancement introduces advanced functionality tailored specifically for Salesforce Data Cloud, positioning Metazoa Snapshot as the go-to solution for comprehensive org management and data governance
Quadient Launches Cloud-based Multichannel Document Delivery Capabilities for Small and Medium Businesses in Canada
Quadient Impress ow offering multichannel document delivery capabilities to support small and medium businesses (SMBs) in their customer communications efforts
ASAPP Unveils GenerativeAgent™, A Generative AI Application Capable of Fully Automating Contact Center Interactions
GenerativeAgent can handle complex, free-form interactions that were not automatable with prior technology
Pega Infinity ’24 Helps Enterprises Harness Powerful GenAI Solutions to Achieve Self-Optimization
New capabilities enable businesses to leverage practical AI tools to achieve transformative outcomes
Stravito Advances Generative AI Features By Introducing Assistant — A Conversational Search Engine That Accelerates Insights Discovery
Enterprise-ready generative AI tool delivers an interactive conversational experience that helps users extract and synthesize insights for data-driven business decisions at scale
boost.ai Introduces Generative Action, Enterprise-Ready GenAI for Customer Service
Major Update Rebuilds Platform Around GenAI, Reduces Risk With Slate of Safety Features
Dovetail Launches Channels, Redefining How Product Teams Leverage Customer Insights
New solution will help companies build products people love and actually need by understanding and meeting their requirements
Redefining Finance: Auditoria.AI Introduces the First Domain-Specific Small Language Model for Finance, Accounting, and Procurement
Auditoria delivers on Trust, Privacy, and Global Scale as part of its commitment to Innovation in AI for the Office of the CFO
Coveo Introduces Two New Groundbreaking GenAI Business Applications and 15+ AI Innovations in the New Coveo Spring Release
Innovations facilitate deployment of multi-channel enterprise-grade generative answering
Sagility Acquires BirchAI, a GenAI Company in the Healthcare Space
Sagility to transform member, patient and provider interactions using BirchAI's SaaS platform
Netigate acquires Lumoa to better harness the power of feedback
Giving birth to a new leading European experience management solution
Five9 Launches GenAI Studio, the First Enterprise-Ready Solution Offering Click-and-Customize Generative AI for the Contact Center
Generative AI-Powered Solution Brings Unparalleled Customization, Control, and Responsible AI to Customer Experiences
Mallard Bay Secures $4.6 Million in Series A Funding to Revolutionize Hunting and Fishing Experiences
Booming Outfitter Industry: Global Hunting and Fishing Expenditure Hits $500B Annually