Mohammad Rizvi
What Changes are Warranted in CRM Systems for Compliance with California’s New Privacy Act?
The California Consumer Privacy Act of 2018 (AB 375)1 is expected to set a new standard for consumer rights regarding collection and usage of...
Salesforce Implementation: Advantages, Risk and Mitigation Measures
There are many Cloud CRM applications in the market today. These CRM applications in general boast about many common advantages over on-premise CRM applications...
Implications of Internet of Things (IoT) for CRM
British computer scientist Sir Tim Berners-Lee invented the Word-Wide-Web 28 years ago. First-ever world wide web went online in the year 1991. Today, internet...


