Mark helps business and individuals elevate their performance by improving sales competencies; skills and process. Based in Singapore, he works with global with businesses of all sizes, all over the world to deliver solutions that have clear and significant impact on top-line performance.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.