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Jared Cornell

Jared Cornell
Jared is a seasoned technical writer with a passion for exploring the latest developments in customer support technology and trends. His expertise lies in dissecting emerging customer support products and elucidating their financial implications. With a keen eye for detail and a knack for clear communication, Jared brings a wealth of knowledge to his writing, helping businesses stay informed and empowered in the dynamic landscape of customer service.
Gen X Prefer to Get Customer Service

How to Create a Great Service Experience for Each Generation?

Picture this. You're a waiter at a coffee shop. You get numerous customers every day. You notice issues or expectations drastically differ for different people,…

How can Customer Service be a Lead Generation Channel?

Communication is the most significant key to generating leads because when you connect with your customers via blog posting, catchy headlines, and subscription notifications,...

Customer Satisfaction Measurement: 6 KPIs You Should Track

Customer satisfaction has somewhat turned into a buzzword, but the online environment makes it a core of most success stories. Company reviews are not...

20 Must-Learn Customer service Skills in 2020 (Bonus: Tips to develop them faster)

Are you having a hard time dealing with customers, and is this impacting your relationship with them? Well, most businesses are sailing in the...

Customer Acquisition Cost: Why You Need To Know Them and How to Calculate it Correctly

Recently, I talked to a friend who just started his first e-commerce business. So, when I asked him how things were going, he seemed pretty...

A Small Guide for Ticketing Software Users on How to Keep Customers Delighted

For many B2B companies, success means growing their customer base and increasing their revenue. This makes the acquisition of new customers a strategic focus...

How Live Chat Can Help Enhance E-Commerce Engagement And Conversions

The dynamic market conditions and continuously increasing numbers of e-commerce businesses have made the brands think more thoroughly about the ways of keeping and...

Tips and Tricks Which Will Keep Your Business Alive Always

Growing your business starts with getting your business organized. While this is easier when you have a big budget and lots of time to...

Work Your Way Through A Prospects Mind To Turn Them Into Potential Consumers

How would you like to know the methods and tricks that would get you the desired customers for your brand? We all know the...

5 Steps to a More Productive Live Chat Support on Your Website

Live chat is an indispensable online customer support tool that brings great results. There are many statistics that prove this point right and if...

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