Dmitry Dragilev

5 Ways To Protect Customer Data for Online & Ecommerce Businesses

In early August, the popular customer management platform Twilio announced its employees were targeted with an SMS phishing scam, leading to unauthorized access to customer data. The cyberattack was carried out by sophisticated and coordinated threat actors and the investigation is still ongoing. The...

7 Ways to Resolve Communication Issues For Internal Teams

In a perfect world, team members across every department would share information, communicate well, and make the business better. But when you're managing a team of people who work in different locations, it can be hard to keep everyone on the same page. I have...

How to Treat Donor Retention Like a Sales Campaign

While my main expertise lie in marketing and PR, I have been studying the world of nonprofits and fundraising in the last few years and have found an interesting parallel recently - donor retention is very similar to a sales campaign. In this article...

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