Daniel Nguyen is Vice President and General Manager of Customer Success at mobile app experience company Airship. In his role, he helps brands like Alaska Airlines, SXSW and Ace Hardware optimize the entire mobile app customer journey – from the point of discovery to loyalty – driving greater value for everyone involved.
Daniel is skilled in building innovative customer success deployments, processes and teams to drive exceptional service. He’s held numerous leadership positions throughout his career in retail, travel, hospitality, marketing technology and business startups.
Leader's Guide to Contact Center Excellence
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