Chris Fosdick
The Art of the Customer Interview
By Linda Deeken and Chris Fosdick, The Cambridge Group To understand customer demand and grow your business, learn to take cues from your customers. To…
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Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
CustomerThink founder and author Bob Thompson reveals the five organizational habits of successful customer-centric businesses.
CustomerThink is the world's largest online community dedicated to customer-centric business strategy.
Join us, and you'll immediately receive the e-book The Top 5 Practices of Customer Experience Winners.
