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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Customer Engagement
Service and Support
Page 360
Service and Support
LinkedIn Gets an F for Customer Service
Kevin OBrien
-
August 16, 2010
Purple Goldfish Video Podcast Episode 24 – QSR’s
Stan Phelps
-
August 15, 2010
New Insights: Net Promoter Score Vs Customer Satisfaction
Adam Ramshaw
-
August 15, 2010
CRM is a necessity to support ‘Consumerism’ in healthcare
Parag Vishnoi
-
August 14, 2010
Podcast: Craig Newmark, Founder of Craigslist Talks Customer Service
Barry Moltz
-
August 14, 2010
Customer Service and Mission Statements
Cheryl Hanna
-
August 13, 2010
Walter Elias Disney and the Plus Factor
Stan Phelps
-
August 12, 2010
Creative Law Practice: Love Your Clients, Love Yourself
Donna Seyle
-
August 12, 2010
Customer retention strategies to boost your business
Cheryl Hanna
-
August 12, 2010
How Do #custchat Mavens of Customer Service ACTUALLY Behave On Twitter – The Data says…
Robert Bacal
-
August 12, 2010
Is that a juice box in the mini bar?
Lisa Biank Fasig
-
August 12, 2010
Customer Service Spin on JetBlue Flight Attendant
Shep Hyken
-
August 12, 2010
Zane’s Cycles Pedals its Way into the Purple Goldfish Project
Stan Phelps
-
August 11, 2010
Delighting Customers/Exceptional Customer Service Critical? Nope. Myth!
Robert Bacal
-
August 11, 2010
Take It To Twitter
Kelly Ketelboeter
-
August 11, 2010
Publix announcing online-curbside customer service
Cheryl Hanna
-
August 11, 2010
Drop your Porsche off and Shop!
Colin Shaw
-
August 11, 2010
I Want to Be a Customer Service HERO
Monica Postell
-
August 11, 2010
TV Networks Use Social Media to Drive Loyalty
Jill Z. McBride
-
August 11, 2010
Do American’s Prefer American Call Center Agents?
Kevin OBrien
-
August 11, 2010
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