Kelly Ketelboeter
Kelly Ketelboeter
Kelly is an experienced training professional with over 14 years of corporate classroom training both as an employee and consultant. She has managed and consulted over 75 clients nationwide and in Canada in the areas of customer service, relationship based selling and coaching/management.
Snowflakes and Employees
As I watched the snow falling yesterday I couldn't help but notice the beauty of each individual snowflake. So intricate. So delicate. ...
Take It To Twitter
I am one who believes in the power of feedback. Whether its positive or negative, it is a gift. It is an opportunity to...
Twitter, LinkedIn and Lead Change
It was January 2009 when I entered the world of Twitter. I was not convinced of its value, unsure how it really worked and...
Three Ingredients for Championship Success
Blackhawks win!!! And the city of Chicago is all a buzz with the Stanley Cup Championship title coming back home after a long 49...
Leadership Lessons from the Garden
One of my great joys in life is gardening. I anxiously await spring each year and count down the days until I can get...
Six Things Your Employees Want
The importance of our employees sometimes gets lost in the shuffle between focusing on the bottom line, meetings, focusing on your customers, meetings, focusing...
I Don’t Have Time to Coach!
If I had a nickle for every time I heard a leader say, “I don’t have time to coach my employees”, I would be...
The Break Up
I couldn’t help but laugh out loud when I saw this clip on You Tube. It captures the very essence of what organizations...
“If You Don’t Get Good Service, Whip Out Your Cell Phone with Purpose!”
Well I must be living under a rock and I am not ashamed to admit it! Today was the first time I had heard...
Training + Coaching = Results
Recently, I was asked the question, we have trained our employees and we aren’t seeing the results we want, what should we do? The...