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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Enterprise Technology
Customer Analytics
Page 167
Customer Analytics
3 Cs: Involve the Customer in the Business Case
Chad Quinn
-
March 21, 2005
Sales Intelligence: The Road Warrior Gets a Boost
Simon Boundy
-
March 7, 2005
The Holy Grail of Sales Is BI on the Go
Julie Hall
-
March 7, 2005
Web Events Can Be Powerful–If You Do Them the Right Way
Joe Hnilo
-
February 21, 2005
As Marketing Measuring Increases, Expectations Evolve
Andrew Greenyer
-
February 21, 2005
How Do You Give Marketing Relief From Spreadsheets?: An Interview With Unica’s Yuchun Lee
Yuchun Lee
-
February 21, 2005
Industries With More Customer Data Are More Successful at “Stretching the Brand”
Andy Wood
-
February 21, 2005
How Can Data Help Your Business?: A Round Table Discussion on Business Intelligence
Fred Landis
-
February 21, 2005
Use Performance Management To Realize the Promise of CRM: An Interview With Pilot Software’s Jonathan D. Becher
Jonathan Becher
-
February 21, 2005
Get More Value Out of a Customer-Centric Web Site
Jim Sterne
-
February 14, 2005
Data Alone Won’t Help You Understand Customer Relationships
Jim Barnes
-
February 14, 2005
You Want To Target Mom? Email Her
Kevin Burke
-
February 7, 2005
Are You Matching Your Retention Strategies With the Customer Life Cycle?
Adam Ramshaw
-
February 7, 2005
You Can Find Nuggets of Opportunity in Your Data
Michael Collins
-
February 7, 2005
Fear Factor: You Have Data; How Do You Know It’s Good?
Monique Sato
-
February 7, 2005
The Web Puts a New Spin on the Campaign Management Loop
Michael Collins
-
January 31, 2005
Slay the Data-Overload Dragon With Distributed Processing
Michael Wolfe
-
January 31, 2005
Good CRM Must Have Objectives and Measurements
Jeremy Cox
-
January 10, 2005
Find Out What the Customer Wants, First
Chris Stiehl
-
September 19, 2004
Tesco Shines at Loyalty: An Interview With Clive Humby
Bob Thompson
-
March 31, 2004
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