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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Enterprise Technology
Customer Analytics
Page 107
Customer Analytics
In a Multi-Channel World, Data Wins the Cautious Consumer
Bryan Pearson
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January 7, 2013
Predictions for Customer Experience Management in 2013
Michelle deHaaff
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January 3, 2013
A striking example of the power and peril of data
Scott Brinker
-
January 1, 2013
Measurement that Matters
Gary Angel
-
January 1, 2013
What Are Your Buyers KPIs?
Ray Collis
-
December 29, 2012
Creating a Comprehensive Digital Measurement Strategy: From Data Science to Data Integration
Gary Angel
-
December 17, 2012
Gathering and Leveraging Customer Decision Insights: A Look Into the Brand Impact, Product, Communication and CX Research Future
Michael Lowenstein
-
December 10, 2012
Creating a Comprehensive Digital Measurement Strategy: The Data Science Roadmap
Gary Angel
-
December 9, 2012
Want Some Big-Data With That?
Wim Rampen
-
December 8, 2012
Analytics Are Not the Same as Insights
Danny Brown
-
December 7, 2012
Augmenting human decision-making
Troy Powell
-
December 6, 2012
Data Warehouse “as a Service” – A Good Pick for Mid-Sized Companies
Paul Barsch
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December 5, 2012
ACE Survey Review, Part III: Recommendations
Michelle Boockoff-Bajdek
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December 4, 2012
Think outside the box and profit from your competition
Christopher Brown
-
December 4, 2012
Creating a Comprehensive Digital Measurement Strategy: Building a Model of the Business
Gary Angel
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December 2, 2012
“Big Data” Lessons from Obama’s Playbook
Jill Griffin
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November 30, 2012
How one grumpy creative is learning to love data.
Mickey Lonchar
-
November 29, 2012
Creating a Comprehensive Digital Measurement Strategy: Start with an Objective Assessment of your Current Program
Gary Angel
-
November 25, 2012
The Power of Words
Gregory Yankelovich
-
November 24, 2012
3 Trends Transforming Today’s Contact Center
Arnaud Dumas De Rauly
-
November 24, 2012
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Page 107 of 168
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