Bryan Pearson

Kroger Dips Into Exclusive Apparel But Skirts E-commerce: Here’s Why

Kroger Dips Into Exclusive Apparel But Skirts E-commerce: Here’s Why (PRNewsfoto/The Kroger Co.) Pants aren’t perishable, yet in the ripening world of Kroger’s apparel business, they still won’t be sold online. As Kroger suits up to enter the higher-...

Etsy Has Raised Its Artisan Fees: 5 Ways In Which The Shopper Experience Could...

Etsy Has Raised Its Artisan Fees: 5 Ways In Which The Shopper Experience Could Change (Photographer: Andrew Harrer/Bloomberg) Who’d have thought that 5% of a $25 baby’s crown or taxidermy duckling could add up to so much angst? When such curiosities ...

Amazon Shrank The Shopping Trip; Can You? 3 Ways To Get More Out Of...

Amazon Shrank The Shopping Trip; Can You? 3 Ways To Get More Out Of Micro-Trips Thanks to Amazon and Whole Foods, a new kind of locker talk could be sweeping the grocery sector, and it centers on how much can be bagged in a few-minute window. Micro-sho...

The Amazing Retail Revival: How Joann, Office Depot (And Even Nordstrom) Are Staying Relevant

The Amazing Retail Revival: How Joann, Office Depot (And Even Nordstrom) Are Staying Relevant (Photo: Business Wire) Joann is trying to prove that 75 is the new millennial. The sewing and fabric chain, once a fixture at strip centers, has made a sha...

Value-Unique Services: 3 Ways Domino’s, First Watch And Others Serve Customers

Value-Unique Services: 3 Ways Domino’s, First Watch And Others Serve Customers Domino’s Pizza Retail technology has convenience going for it, but when was the last time a merchant did something unselfish for you? Like shelter you from the rain, or sh...

7 Ways Gen Z Shoppers Are Different From All Others — And None Includes...

7 Ways Gen Z Shoppers Are Different From All Others — And None Includes Technology (Photo by Jemal Countess/Getty Images) Don’t overvalue their love of technology too much. Left to their own devices, today’s 18- to 23-year-olds may devise a shopping ...

15 Revelations From Trader Joe’s Podcast, From The Parking To Deer Stew

15 Revelations From Trader Joe’s Podcast, From The Parking To Deer Stew (Melissa Renwick/Toronto Star via Getty Images) Ask Dan Bane about the future of Trader Joe’s and he’ll measure its potential in captains and mates. “We’re targeting to open 30 t...

5 Analytics Tips For Retail, From Spotify, Delta, Capital One And Others

5 Analytics Tips For Retail, From Spotify, Delta, Capital One And Others (Andrew Harrer/Bloomberg) EBay is testing whether one of the most effective approaches to shopper engagement exists outside the aisle by adopting an algorithm that may be best r...

Amusing The Shopper: 5 Ways To Make Shopping Fun Again

Amusing The Shopper: 5 Ways To Make Shopping Fun Again (AP Photo/Matt Rourke) One could see why the average person would prefer colleagues to mannequins. But when they enjoy desks more than deals, meetings more than merchandise — then we’ve got an in...

Royal Shifts In Weddings: 4 Trends Behind Banana Republic’s Breakup With Bridal Wear

Royal Shifts In Weddings: 4 Trends Behind Banana Republic’s Breakup With Bridal Wear (Photo by Sam Aronov/Pacific Press/LightRocket via Getty Images) Banana Republic is peeling off its in-store bridesmaid business, and in doing so it’s revealing a lo...

The 6 Factors That Set Bon-Ton On A Different Path From Macy’s

The 6 Factors That Set Bon-Ton On A Different Path From Macy’s (Photo by John Ewing/Portland Press Herald via Getty Images) It will be 2018 when the last sweaters are folded, the racks rolled away and the windows papered over, but Bon-Ton Stores, now...

Grocers Beware: Food Delivery Closing The Gap Between Campus And Commerce

Grocers Beware: Food Delivery Closing The Gap Between Campus And Commerce Supermarkets, take note: Today’s 3 a.m. college noshes could become tomorrow’s family meals, and they’re not about ramen anymore. Photo by Miguel Candela/SOPA Images/LightRoc...

5 Ways A Walmart-Humana Partnership Could Change Everyone’s In-Store Experience

Walmart wants to put a lower price on healthcare, and the prognosis for retail may be a total transplant of the shopping experience. (Photo by Scott Olson/Getty Images) If Walmart’s reported interest in acquiring or expanding its relatio...

A Reward Program Without The Credit Card: What Target Could Learn From Macy’s, Nordstrom

If there’s one reward lesson Target could learn from Nordstrom, Macy’s and others, it’s this: Red could be the new black. Red as in Target Red, the reward program the mass-retail chain is testing in Dallas-Fort Worth. And black as in profit-maker. If i...

Lions Of Retail: 8 Surprising Brands Coming On Strong In 2018

Lions Of Retail: 8 Surprising Brands Coming On Strong In 2018 Macy’s has proven it can get back on its feet even after a hard hit: In February it posted its first sales gain in three years. (Photographer: Victor J. Blue/Bloomberg) It’s April, and the&...

Maturing Gen Z Is Dumping The Mall; Here’s How To Catch Them

Maturing Gen Z Is Dumping The Mall; Here’s How To Catch Them Retail brands and fashions come and go, but one trend shopping mall operators should never take for granted is this: 16-year-olds are gaining influence, and they can have long memories. Photo...

3 Reasons West Elm’s Selfless Marketing Is Worth Watching

3 Reasons West Elm’s Selfless Marketing Is Worth Watching A new share-the-wealth strategy by home furnishings chain West Elm may prove that one of the most effective ways to win shopper loyalty is by sending them elsewhere. (Photo by Jared Siskin/Patri...

Walmart Is Going Upscale, But It Doesn’t Mean What You Think

Walmart Is Going Upscale, But It Doesn’t Mean What You Think When Walmart called on Lord & Taylor, we should have known it was not to cry “uncle.” Photographer: Patrick T. Fallon/Bloomberg With a selection of aspirational new apparel brands, a red...

3 Ways Retailers Can Use Facial Recognition To Create Better Experiences

3 Ways Retailers Can Use Facial Recognition To Create Better Experiences She has a face that could launch a thousand sales; now retailers have to recognize when her mind is open to them. Photographer: Daniel Acker/Bloomberg The inclusion of facial-rec...

Macy’s Revival Means Plenty Is In Store For Star Reward Members

Macy’s Revival Means Plenty Is In Store For Star Reward Members (Photo by Alexander Scheuber/Getty Images) This is evidently one of the key spokes in the wheel that is turning Macy’s performance around. After relaunching its Star Rewards program in Oc...

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