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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Enterprise Technology
Customer Analytics
Page 108
Customer Analytics
Thinking Strategically
Gary Angel
-
November 18, 2012
In the Absence of Data, Everyone is Right
Bob Hayes
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November 16, 2012
A Framework for Real Time Decision Management: How SAS RTDM Fits In
David Raab
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November 15, 2012
Did Big Data Change the Course of History? Or was it Something More?
Diane Berry
-
November 13, 2012
What To Do With “Big Data”?
Glenn Pasch
-
November 13, 2012
Obama Wins and a big data lesson for the customer experience
Jim Rembach
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November 7, 2012
A Sales Lesson from the Election Results: Trust the Numbers
Jack Malcolm
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November 7, 2012
10 Things Every Marketer Should Know About Big Data
Ian Michiels
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November 5, 2012
The Death of Human Decision Making
Jacob Morgan
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November 5, 2012
A cardinal rule of CX: Know thy customer
Kim Proctor
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November 4, 2012
A Big Week for Business Intelligence
Jeff Zabin
-
October 31, 2012
How to Truly Listen to Your Customers – through Social Media and Enterprise Content
Diane Berry
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October 30, 2012
NSA and the Future of Big Data
Paul Barsch
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October 29, 2012
Getting predictive: Voice of Customer, without the Voice
Jennifer Batley
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October 26, 2012
Emotional decisions will cost you thousands without Customer Experience Analytics
Jodie Monger
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October 24, 2012
The Pulse of a Firm’s Learning Triggers the Adaptiveness of Its Practices
John Cousineau
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October 23, 2012
Predicting and Preventing Churn using Customer Analytics
Jennifer Batley
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October 22, 2012
Big Data: No Longer the Marketers Dilemma
Yves de Montcheuil
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October 19, 2012
The Big Data Problem in Customer Experience Management: Understanding Sampling Error
Bob Hayes
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October 18, 2012
Pretty Good Practice: Target Customer Feedback using Analytics
Peter Leppik
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October 17, 2012
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