Ian Michiels
Ian Michiels
Ian Michiels is a Principal & CEO at Gleanster Research, a globally known IT Market Research firm covering marketing, sales, voice of the customer, and BI. Michiels is a seasoned analyst, consultant, and speaker responsible for over 350 published analyst reports. He maintains ongoing relationships with hundreds of software executives each year and surveys tens of thousands of industry professionals to keep a finger on the pulse of the market. Michiels has also worked with some of the world's biggest brands including Nike, Sears Holdings, Wells Fargo, Franklin Templeton, and Ceasars.
A Marketing Technology Guide for CMOs at Midsize B2B Companies
While interesting and widely referenced, many of the logo-centric infographics are not all that useful for determining which technologies to invest in – and,...
“We Don’t Really Offer Data Visualization,” Say Business Intelligence Vendors
Earlier this year I published the 2015 Data Visualization benchmark report and in the process of briefing with vendors learned something quite troubling about...
Measuring Inefficiency in Your Content Marketing Production Processes
The new dynamics of business-to-business (B2B) marketing have fundamentally changed the way brands engage with customers. Relevant, timely, and value-added content is the currency...
What It Means to Be a Data-Driven Marketer in 2015
The quickest way to make a CMO roll their eyes is to tell them they should be making more data-driven decisions. Of course we...
The Hidden Funnel in Acquisition Marketing
Inbound marketing has largely been established as a credible tactic for the B2B marketer’s toolbox. Great content drives great conversations, and in most cases...
What’s under the hood in the HP Marketing Hub?
A marketers guide to navigating “what’s cool” about HP’s Marketing Hub Here’s a sure way to get a shrug: ask the average marketer what the...
Could Salesforce.com Wave Be a Tsunami for Data Visualization?
This week at Dreamforce 2014 Salesforce.com announced its new cloud analytics platform, Wave. Wave is in part a byproduct of the June 2013 acquisition...
HubSpot Unveils CRM at INBOUND 2014 – Is It a Game Changer?
In September 2014 HubSpot hosted the annual INBOUND 2014 event in Boston. If exponential attendance growth (10,000 attendees) isn’t a sign of inbound marketing...
Proven Digital Marketing Testing & Optimization Strategies from 3 Great Brands
Here’s a CliffsNotes summary of a session I just sat in on at Oracle OpenWorld 2014 – great content thanks to a panel of...
The Concept of Big in the Age of Data
Today Oracle CEO Mark Hurd was joined on stage at the Oracle OpenWorld 2014 (#OOW14) keynote by executives from dunnhumby, Procter & Gamble, Walgreens,...
Top 4 Metrics for Measuring the Success of Business Intelligence
One of the main goals of BI is to organize and distribute metrics on the performance of the business. The conundrum is measuring the...
3 Sample Lead Nurturing Campaigns (by Industry)
Relevance is the most important variable in lead nurturing campaigns; the message, channel, and timeliness of the communication must resonate with your target audience. This...
Digital Asset Management Adoption Trends in 2014
We crunched through the numbers from our recent publication of the 2014 Digital Asset Management Gleansight benchmark report and found a few notable trends...
3 Compelling Trends to Watch in Marketing Automation
In August Gleanster published the 2014 Marketing Automation benchmark report, covering 53 vendors, complete with vendor rankings (based on end-users) and analyst commentary on...
Marketing Automation Adoption Trends in 2014
In August Gleanster published the 2014 Marketing Automation benchmark report, covering 53 vendors, complete with vendor rankings (based on end-users) and analyst commentary on...
Key Takeaways from the 2014 Marketing Automation FLASH Vendor Rankings
In August Gleanster published the 2014 Marketing Automation benchmark report, covering 53 vendors, complete with vendor rankings (based on end-users) and analyst commentary on...
What Your Whitepaper Is Really Telling Your Prospects
With over 4,000 solution profiles in our software directories, our research team visits a ton of vendor websites and has evaluated thousands of resources for...
Top 3 Metrics for Measuring the Success of WCM Investments
Executive at most companies have tempered their expectations of massive revenue growth arising purely from social media. Yes, social media can provide great engagement,...
Software Options for Powering Local Marketing Communications
Managing multi-channel communications within a single corporate marketing function is challenging enough. But if your organization has a corporate marketing entity that also supports...