Jean Paul De Silva Clauwaert

Why the Logistics of Customer Service Are Crucial for Your Business Strategy

When a company tells a customer they'll deliver product X by a certain date and fail to do so, it can cause their reputation, or brand, to suffer. Businesses rely on logistical management, or logistics, to avoid these problems and meet their customer's expectations. Logistics...

How AI-Powered Tools Can Improve SEO for Your Website

Search Engine Optimization or SEO is still one of the most effective digital marketing strategies for attracting traffic to your website or online business. SEO utilizes website design and content to make it easier for your target audience to find your business. By using...

Three Steps for Effectively Handling a Customer Complaint

We all wish we could keep our customers happy all the time, but customer complaints are an occupational hazard in the business world. No matter how good your product or service is, you will likely find yourself dealing with unhappy customers on occasion and...

Three Steps for Effectively Handling a Customer Complaint

We all wish we could keep our customers happy all the time, but customer complaints are an occupational hazard in the business world. No matter how good your product or service is, you will likely find yourself dealing with unhappy customers on occasion and...

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