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Joe Hagan

Joe Hagan
Joe Hagan, Chief Product Officer, is responsible for the LumenVox product portfolio. For more than 20 years, Joe has directed high performing Product Management, Strategy, and Marketing teams across a diverse set of technology companies. Prior to joining LumenVox, Joe established the Product Management function and built out the marketing organization for CiBO Technologies. He also worked with Aspen Technology, where he was instrumental in restructuring the software simulation portfolio to better serve large enterprise customers.

Securing the Financial Services Industry with Voice Technology

Over the past few years, voice technology has experienced a rapid expansion into areas of business management and communications. Simultaneously, consumers are increasingly comfortable...

How Voice Will Elevate the Customer Experience in 2022 and Beyond

When the then-novel “Hey, Siri!” capability screamed onto the scene in 2011, no one could have predicted that voice technology would become a driver...

How Frictionless Authentication Impacts the Customer Experience

Identity fraud is a very real threat facing businesses today. A breach can quickly result in devastating financial loss for your customers and your...

Everything You Didn’t Know About Speech Recognition, But Should

With smart speakers and virtual assistants like Amazon Alexa, Apple’s Siri and Google Assistant part of our everyday lives, most of us understand the...

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