David Sawicki
David Sawicki
Voice Teleservices
David Sawicki is the president of Voice Teleservices, a provider of contact center services and strategic consulting. Sawicki has more than 15 years of call center leadership experience, including seven years as a vice president with the direct marketing agency Digitas.
Are You Listening?
There is a disturbing disconnect between customers and the companies with whom they do business. Service quality trends continue to decline. There is a...