Lynn Hunsaker
Lynn Hunsaker led customer experience & marketing at Applied Materials and Sonoco. She is a CXPA board member, SVAMA past-president and CustomerThink Hall of Fame author. She taught 20 courses at UC Berkeley Ext, SJSU & Mission College (Marketing Ops at UC Santa Cruz Ext currently). Lynn authored 6 benchmarking studies and 3 CXM handbooks (Amazon). She is a CXPA Recognized Experience Education Provider with CCXP students from 70 countries. Lynn is Chief Customer Officer at ClearAction Continuum and co-founder of
ClearAction Value Exchange.