Anjan Pathak
5 Ways To Elevate Employee Satisfaction That Boost Customer Satisfaction
Companies that measure their customer’s satisfaction are more likely to be successful than those who don’t. A company’s original resolution is to provide better...
Adjustment of CX Program During A Pandemic
There is an ancient curse in Chinese that more or less says: “May you live in interesting times”. And how it rings true now....
5 New Insights On The Impact Of COVID-19 On The Basic Consumer Behavior
Sujith K, 35, who is working as an IT professional in Delhi, India, has taken to work from home just as the Indian Government...
How your Company Culture can Transform Customer Experience?
Good or bad customer experience is largely dependent on one thing, and that is what happens inside an organization. As business entities, we tend...



