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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Customer Experience
Page 830
Customer Experience
Creating “CoDestiny” With Your Customers: Inside Scoop With George Brown of Blue Canyon Partners
George Brown
-
January 4, 2012
The One Customer Experience Resolution For 2012
Jeannie Walters
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January 4, 2012
Christmas 2011: To Be (Open) or Not To Be?
James Koller
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January 3, 2012
The Secret Attitude of Super-Stars
Dan Waldschmidt
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January 3, 2012
The Top Thirteen Customer Management Trends for 2012
William Band
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January 3, 2012
Online Opinion Research: The Sampling Problem Revisited
Gary Angel
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January 3, 2012
The Net Promoter Score: Let Us Not Forget The Past
Bob Hayes
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January 3, 2012
As the ball drops this New Year’s, don’t drop it again with customers in 2012.
Jodie Monger
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January 3, 2012
Broken Promises
Ernan Roman
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January 3, 2012
Prototypes provide a Pathway for Connecting with Customers
Joseph Dager
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January 3, 2012
Turning a Resolution into a Lifetime Customer
Richard Shapiro
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January 3, 2012
Let’s be Charitable Toward Companies Trying to Be Customer-Centric
Dick Lee
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January 3, 2012
Customer Focus, Profitable and Growing Business AND a Great Place to Work: The ABC Building Blocks
Adrian Swinscoe
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January 2, 2012
Loyal Buyers: Did you have more at the end of 2011 than you started with?
Deb Rapacz
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January 2, 2012
Your First Prototype is with Pen and Paper
Joseph Dager
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January 2, 2012
What’s the biggest obstacle to implementing customer experience successfully?
Shaun Smith
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January 1, 2012
Top 10 Ways to Build a Customer-Centric & Profitable Business
Jack Dempsey
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January 1, 2012
Interview in Computerworld Romania
Sylvain Cottong
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January 1, 2012
Mobile apps as touchpoints in a service system
Sylvain Cottong
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January 1, 2012
Solo, Duet or Chorus Service?
Chip Bell
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January 1, 2012
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