Over 37 years in business, CSI’s CEO speaks to longevity and success


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Mr. Robert Hutcheon, CEO of Coordinated Systems, Inc., was recently interviewed and the story was picked up by the Hartford Business Journal, TMCnet, and several other news sites. Here is an excerpt from the article:

Robert Hutcheon is not only the CEO of a successful Connecticut technology company, but also being a decorated war veteran of the United States Army, he has endured difficulties which are far greater than that which may be read in the Wall Street Journal.

Mr. Hutcheon has steered his company through many turbulent economic times, including the recent economic recession. In many ways, his past experience in the Army helped shape the business philosophies he employs today and were instrumental in allowing CSI to survive the economic storms of the previous thirty years as well as today’s climate.

What’s your perception of the previous decade in business?
RH: “From my perspective, as I look back on last year and the previous decade, I always come back to the same thinking with each new economic encounter, that things can’t get any more convoluted than the previous calamity or economic downturn we have ever come up against before. Yet it always amazes me that things sure seem to find a way of proving me wrong in that assumption. And I have to say as I look back and realize what a ride it has been to maneuver the business climate this ‘Great Recession’ has handed us, it has definitely added more to that thinking than it has taken away. But I also have realized that no matter how bad things seem at any given time, and it may take awhile for it to come to realization, but there always seem to be numerous positive side effects that rise out of most declines.”

Please describe your first 30 years in business?
RH: “Having been founded in 1972, Coordinated Systems, Inc. has seen many recessions and boom times with the economy. With each up and down we have experienced came lessons of survival that enhanced our character and brought our company to what it has become today. “

Click here to read the entire interview

Republished with author's permission from original post.

Richard Marcia
Rich is Marketing Director for Coordinated Systems, Inc. (CSI), in East Hartford, CT. Enjoys writing, technology, sports, music, good reading and being a parent of his 7 year old son. He lives and breathes his customers' call center experiences every day and uses his knowledge as resource and inspiration for his blog.


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