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Vinod Muthukrishnan

Vinod Muthukrishnan
First a Sailor, then a strategist and now an entrepreneur. Currently serve as Co-Founder and CEO of CloudCherry.

Five Things That Will Redefine Customer Experience in 2018

What is Customer Experience Management (CEM)? Google it and you’ll find various definitions that explain this currently-buzz worthy concept. We live in the age of...

Omni-Channel CEM – What Does it Mean For The Customer Experience?

This is the era of the customer. So, an omni-channel customer ...

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