Customer experience and marketing global keynote speaker, journalist, author, coach and host of the award-winning DoingCXRight podcast. Known for Heart & Science™ framework that produces profitable clients and brand loyalty--fueled by empowered employees.
Stacy's been walking the talk for 25 years as a strategist and practitioner at companies of all sizes and industries, i.e., Liveops, Verizon, Schindler Elevator Corp, Wilton Brands, and AT&T. She's also a board advisor at multiple universities, featured in Forbes and other top-rated publications.
More details: DoingCXRight.com