Sean Kendall
Sean Kendall
Sean Kendall is director of customer experience at TetraVX and has over a decade of experience in project management and customer success. Sean has an accomplished track record of delivering high-quality customer insights and results by utilizing his expertise in customer experience solutions, growth strategies, product development, big data analytics, quality assurance, and information security. He is an active member of the Project Management Institute (PMI), SOCAP International, and Customer Experience Management (CEM) Group and is Scrum Master Certified (CMS).
Why Omnichannel Contact Centers Are Must-Have in 2019
Customer service is a top priority for many companies in 2019, and for good reason. An overwhelming majority of people (96 percent) report that...