Raghavendra Swamy
Raghavendra Swamy
Raghavendra is a senior IT business leader with global experience over 3 decades - in Digital transformation, strategy and technology consulting, IT services, Global Delivery and Practice/Offering management.
Currently, as a Managing Director at Concentrix, Raghavendra has been defining and executing transformation journeys for key clients in Healthcare, Auto and Energy and Utilities sector. He has been spearheading the Cloud transformation and Application Modernization programs that is positioning Concentrix as a Global Leader in Digital Customer Experience.
Chatbots powered by Natural Language Processing for better Employee Experience
Artificial intelligence is making great strides in our day-to-day life and chatbots like ChatGPT are simulating human conversations quite fluently. While enterprises are still...