News Editor
News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.
Sigma Systems’ Service Management Platform 4.0 Equips Service Providers for an “All Play” World
SMP 4.0 Provides Agile Platform that Supports Transaction Scalability Around On-Demand, Event-Driven and Converged Services TORONTO – May 22, 2007 - Sigma Systems, (www.sigma-systems.com), a...
N. Louis Shipley Joins Makana Solutions Board of Directors
Executive's Extensive Sales and Management Experience Perfect Match for Company Offering On-Demand Solutions for Sales Compensation Management LEXINGTON, Massachusetts--May 22, 2007--Makana Solutions, developer of innovative…
ETelecare Continues Rapid Philippine Expansion To Add Capacity for 3,000 Employees in New Center
Scottsdale, Ariz. – May 22, 2007 – eTelecare Global Solutions (NASDAQ: ETEL), a provider of complex business process outsourcing (BPO) solutions, today announced it...
EStara Click to Call Keeps Red Lion Hotels Customers Happy
Hotel Chain's customers say it enhances Customer Service Reston, VA (May 22, 2007) – eStara, the leading provider of proactive conversion solutions for enhancing...
Autodesk, Dow Jones Enterprise Media Group and SAP Named Best in Sales and Marketing Integration
Recipients of SiriusDecisions' First Annual Return on Integration (ROI) Award Honored Wilton, Conn., May 22, 2007- In recognition of their achievements in aligning sales...
Stream Energy Adopts Genesys’ Strategic Plan and Solutions To Transform and Improve Its Customer Service
Stream Energy Adopts Genesys' Strategic Plan and Solutions to Transform and Improve its Customer Service * Competitive Retail Electric Provider Differentiates...
NewVoiceMedia Launches New Platform for Personalized Customer Care
- Hosted Contact Centre Set to Deliver Cost Savings of 60% - NewVoiceMedia, one of Europe's leading Hosted Telephony Service providers, has launched ContactWorld, a...
COLT Selects Telent To Provide Communications Infrastructure Support to Business Customers
22 May 2007 – Telent plc (LSE: TLNT), a leading provider of technology services, today announced it has been awarded a three year contract...
Alterian Joins the Email Sender and Provider Coalition (ESPC)
CHICAGO – May, 22nd, 2007 – It's been just weeks since Alterian's marketing platform was selected by the Direct Marketing Association to analyze...
Laserfiche Opens Up Its Document Management Tool Kit to Integrators and Software Vendors
Laserfiche has officially launched its Professional Developer Partnership program, allowing third party integrators and software vendors to use its document management toolkit to create...
TSYS To Offer Austin Logistics’ Collection Treatment Optimization Solution
ActionOptimizer™ Enables TSYS Customers To Efficiently Collect More Dollars Contact: Austin Logistics Joan Osleeb 512.314.2060 [email protected] TSYS Cyle Mims +1.706.644.3110 [email protected] Columbus, GA and Austin,…
Fund Evaluation Group Chooses Satuit Technologies as Its Customer Relationship Management Provider of Choice
Norwell, MA and Cincinnati, OH – May 22, 2007 - Satuit Technologies, Inc., today announced that Fund Evaluation Group LLC (FEG), a provider of...
Pacifico’s Beauty Products Increases Salon Orders by 15 Percent With Scribe
Pacifico's and its salon customers reduce the time of order processing from hours to seconds. BEDFORD, N.H. – May 22, 2007 – Scribe Software, a...
Consona(tm) CRM Offers Total Customer Management With Release of Onyx(r) Version 6.0, KNOVA Version 7.1 and Million Handshakes
New and Existing Consona CRM Customers Gain Operational and Collaborative CRM Suite; Holistic Approach to Total Customer Management INDIANAPOLIS and SEATTLE, May 21, 2007 —...
The TAS Group Signs Strategic Relationship With Affinitiv
The TAS Group, the world leader in sales effectiveness solutions, today announced a strategic partnership with Affinitiv, one of the world's fastest growing boutique...
GCCRM Releases Call Center Customer Experience Research Report
Shanghai, China, May 21, 2007 – With the booming of call center service in China, everyone meant to be a user of a call...
QuickArrow Announces Availability of Spring ’07 Release
Spring Release Features Earned Value Management (EVM) tracking and tighter controls around Time and Expense auditing to further support Sarbanes-Oxley compliance QuickArrow, Inc., the leader...
Ingres Defines Its Business Open Source Vision at IUA 2007
Ingres Users Association Spring 2007 Conference Announced Slough, United Kingdom, 17 May 2007: Ingres today announces the opening of registration for its one-day Ingres Users...
Managed Backup Services Selected To Replace Veritas at Telco Solutions
Terian Solutions Replaces Veritas Backup Exec 10D Tape Backup with Asigra-Enabled Managed Backup Services for Multi-Operational Telecom Products Maker TORONTO – May 17, 2007 –...
Infusion Software Receives 2007 CRM Excellence Award From Customer Interaction Solutions Magazine
Infusion CRM Chosen as Top Small Business Marketing Software Phoenix, Ariz.—(May 17, 2007)—Infusion Software (www.infusionsoft.com), a leading provider of on-demand "active" Customer Relationship Management (CRM)...