News Editor
News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.
Altitude Software Receives Customer Interaction Solutions(r) Magazine’s “CRM Excellence” Award for 2007
Austin, Texas, May 17th, 2007 – Altitude Software announced today that Technology Marketing Corporation (TMC®)'s Customer Interaction Solutions® magazine (www.cismag.com) has named the Altitude...
Cincom Synchrony Named Best of Show for Its Integrated Inbound and Outbound Contact Center Capabilities
CINCINNATI, Ohio -- May 17, 2007 -- Cincom Systems' Synchrony™ (www.cincom.com/synchrony) was awarded the 2007 Call Center Demo and Conference – Miami Best of...
ETelecare Ranked in Six Prestigious “Top 50 Teleservices Agencies” Awards by Customer InterCtion Solutions Magazine
Scottsdale, Ariz. – May 7, 2007 – ETelecare Global Solutions (Nasdaq: ETEL), a provider of complex business process outsourcing (BPO) solutions, announced that it...
ETelecare IPO Positions Company for Continued Growth in Business Process Outsourcing Industry
Scottsdale, Ariz. – April 30, 2007 – eTelecare Global Solutions, Inc. (NASDAQ: ETEL), a top-tier provider of complex business process outsourcing (BPO) solutions, recently...
Asigra Televaulting Receives Editor’s Choice Award
Televaulting Heralded as Perfect Backup Software for Multi-Location Organizations TORONTO – May 16, 2007 – Asigra Inc., the technology leader in agentless backup and recovery...
ASC Registered by the International Civil Aviation Organization (ICAO)
Communications Recording Solutions Meet Strict Vendor-Neutral Standards for National and International Operations Hoesbach/Germany, May 16, 2007 – ASC (www.asctelecom.com), a leading global provider of...
U.K. Small Businesses Save
Companies saving, but a third of UK businesses missing out on £78m of tax benefits Newcastle, 16 May 2007: Over half of UK small businesses...
Malta Emerges as New European Nearshore Contact Center Outsourcing Destination
The emergence of new outsourcing markets continues within Europe's nearshore, and Malta is positioning itself as a location that is able to provide multilingual...
Sage SalesLogix Tenth Anniversary Edition (v7.2) Introduces New Modernized Architecture Anchored by State-of-the-Art Web Client
Enhanced Sage CRM Solution increases user flexibility and productivity, simplifies integration with IT environments, and lowers total cost of ownership; combined Web and Mobile...
New Sage SalesLogix Visual Analyzer Delivers Business Analytics With Interactive and Customizable Dashboards
Business intelligence tool for Sage SalesLogix CRM solution provides ten dashboards to help users generate insight from customer data and guide reliable business decisions...
TechExcel Updates Service Suite 6.5 To Address Help Desk Support
New ITSM Software Solutions Increase Performance and Efficiency In Help Desk Operations LAFAYETTE, CALIF. – May 15, 2007- –TechExcel, Inc., the leading provider in unified...
Five9 and Bayan Telecommunications Team To Provide Hosted Call Center and Disaster Recovery Solutions
PLEASANTON, Calif. and QUEZON CITY, Philippines – May 14, 2007 – Five9, Inc., the leader in on-demand call center solutions, and Bayan Telecommunications, Inc....
KXEN Positioned in the Visionaries Quadrant for Customer Data Mining by Gartner
KXEN Positioned in the Visionaries Quadrant for Customer Data Mining by Leading Industry Analyst Firm KXEN, the data mining automation company, today announced it has...
The Business Phone Announces Joint Venture With Gulf Development Network in Qatar
Cards Middle East 2007, Dubai, May 14 – The Business Phone Plc, global provider of the only combined mobile phone payment terminal and Gulf...
Session at “Mind Your Business Road Tour” Shows Triangle SMBs the Future of IT Management
Raleigh, NC – May 11, 2007 - When it comes to technology, most have a love-hate relationship. They love how it makes them...
Genesys Launches VoiceXML Sandbox for Contact Centers
Genesys launches new VoiceXML Sandbox for contact centres * Enables enterprises to easily develop and test new voice self-service applications without...
HDI(r) Recognized in Microsoft’s New Generation Certification
HDI announces an agreement with Microsoft Corp. that recognizes HDI Support Center Analyst Certification along with Microsoft Certified IT Professional (MCITP) Certification as a...
L’TUR Increases Contact Center Sales 50 Percent With Envision
L'TUR Partners with Envision and Increases Sales by 50 Percent in Contact Center Europe's Leading Tourism Company Deploys Envision's Click2Coach® to Improve Contact Center...
Performance Enhancements Inc. Becomes Authorized Reseller for Mimosa Nearpoint Email Archiving Solution
Together, PEI and Mimosa Systems Ensure Comprehensive Retention, Search and Recovery of Email Data Boulder, Colo. and Santa Clara, Calif. – May 8, 2007 –…
RightNow Technologies Selects Rackable Systems Servers for Reliability and Power Savings
Leading On Demand CRM Provider Reduces Energy Footprint and Saves 25 Percent in Monthly Power Bills with High Efficiency Servers. FREMONT, Calif., May 9, 2007...