News Editor

Ilient Offers Its Helpdesk Software, SysAid, in a Free Version

TEL AVIV, Israel, Jan. 3 /PRNewswire/ -- SysAid is the only enterprise-level helpdesk software program that is currently offered in an entirely free unlimited version for downloading on the Internet. Ilient (http://www.ilient.com/), the company that develops this...

Holiday Shopping: Netflix, Amazon, LL Bean, QVC Lead Top E-Tailers

ForeSee Results’ Top 40 Online Retail Satisfaction Index Rates Leading E-Commerce Sites on Holiday Performance ...

Davidson Companies Selects CDC Software’s Pivotal CRM

Financial Services Holding Company Implementing Pivotal CRM to Increase Operational Performance and Improve Customer Service ATLANTA – Dec. 20, 2006 CDC Software, a wholly owned subsidiary of CDC Corporation (NASDAQ: CHINA) and a provider of enterprise software applications, announced today that Davidson Companies has chosen...

DemandTec Launches Next Generation of Promotions Management with Acquisition of TradePoint Solutions

Retailers, manufacturers, and sales agencies to benefit from industry€™s only Software-as-a-Service solution for promotion analytics,optimization and deal management SAN CARLOS, Calif. €" December 12, 2006 €" DemandTec, Inc., the leading provider of Consumer-Centric Merchandising, Sales and Marketing software for retailers and consumer products manufacturers, today...

Pepsi Selects MMA for Marketing ROI Analysis and Avista by MMA

Wilton, Conn., December 11, 2006 -- Marketing Management Analytics, Inc. (MMA), the pioneer and innovator in advanced marketing analytics, today announced that Pepsi-Cola North America has selected Avista by MMA Decision Support Services (Avista DSS) to help maximize the return on its marketing investments....

JumpTV Goes Live with NetSuite

Leading Internet TV Provider Jumps to NetSutie for Dashboards and Sarbanes-Oxley (SOX) Compliance SAN MATEO, Calif. €" December 11, 2006 €" NetSuite, Inc., the leader in on-demand business software suites, today announced that JumpTV (AIM, TSX: JTV) (www.jumptv.com) has chosen NetSuite to automate its financial...

Neocase Adds Top CRM and Microsoft Resellers to Global Partner Program

More than 20 Channel Partners Now Deliver Neocase Customer Service and Support Solutions San Francisco, CA., December 11, 2006 -- Neocase, a world leader in customer service software solutions, today announced a number of new companies have joined its global partner program, which now...

Where Can Consumers Go to Complain about Poor Shopping Experiences during the Holidays?

Allegiance Web-based customer feedback system allows customers to voice concerns without feeling like a grinch; helps turn unhappy shoppers into loyal customers SALT LAKE CITY €" December 7, 2006 €" During the holidays, the mad rush for the right gift and the pursuit for best...

The new face of BPO–outsource your sales function to the experts

SCi enables fast, effective entry into UK market for Irish Telco eircom London, 6th December 2006 SCi, an independent, UK based sales outsourcing company is delivering significant results for new entrants to the UK market looking to establish a presence. One of these new...

Global Refund Selects Neocase Software to Increase Customer Service Efficiency in European Markets

Adoption of Neocase 10 in France and Italy reflects growing global demand for Neocase€™s collaborative customer service solutions San Francisco, Calif., December 6, 2006 €" Neocase Software, a world leader in customer service software solutions, today announced that Global Refund has selected Neocase 10 to...

Gomez Survey Reveals Impact of Positive Web Experiences on Online Retailers’ Holiday Sales

Survey finds online shoppers won't tolerate poor experiences LEXINGTON, Mass., Dec. 6, 2006 – "Three strikes and you're out" turns out to be just as true for e-commerce as it is for baseball, according to the results of a survey of more than 1,000 online...

Oncontact Software and WorkWise, Inc. Announce OEM Partnership for .NET CRM Solutions

OnContact Software and WorkWise, Inc. announce partnership to market TCM CRM, Customer Relationship Management Software for Mid-Size Manufacturers. Milwaukee, WI (PRWeb) December 6, 2006 -- Oncontact Software, a leading provider of .NET based customer relationship management (CRM) software systems for the mid-market, and WorkWise, Inc.,...

Before the Call Appoints David Hanafee as VP of Sales

PLEASANTON, Calif., Dec. 6, 2006 — Before the Call, a market and technology leader in on-demand prospect development management, today announced that it has named David Hanafee as vice president of sales. Hanafee, a 20-year veteran of the software industry, will drive the sales...

Financial Services Integration Provider Replaces Standalone Systems with Maximizer Enterprise

CCMC deploys Maximizer Enterprise for complete customer management VANCOUVER, BRITISH COLUMBIA €" December 5, 2006 €" Maximizer Software Inc. (TSX: MAX), a leading provider of proven and affordable customer relationship management (CRM) and contact management solutions, today announced that CCMC Inc., a leading provider of...

Xactly Corporation and Intacct Corporation Forge Strategic Sales and Marketing Partnership

On-Demand Leaders Target Finance Executives with Complementary Sales Compensation and Financial Management Applications SAN JOSE, Calif., Dec. 4 /PRNewswire/ -- Xactly Corporation, (www.xactlycorp.com), the leader in automated on-demand sales compensation management, and Intacct Corporation, the leader in on-demand financial applications, today announced a strategic sales...

Sage Software Acquires Financial Services Compliance And Document Tracking Technology To Expand ACT! by...

VerticalFalls technology to be integrated with ACT! to create combined contact management and compliance solution for financial services institutions Scottsdale, Ariz. - December 4, 2006 - Sage Software today announced it has acquired intellectual property from VerticalFalls Software, Inc., a financial services industry solution provider...

Noted Sales Automation and CRM Industry Reviewer Selects Infusion Software

SellMoreNow.com€™s Richard Bohn chooses small business management software for his company€™s customer relationship solution. Gilbert, Ariz.€"December 4, 2006€"Infusion Software (www.infusionsoft.com), a leading provider of complete on-demand Customer Relationship Management (CRM) solutions for growing small businesses, today announced that Richard Bohn, widely noted CRM software...

Top Tips for Retailers from RightNow: Give Your Customers The Best Online Gift this...

RightNow Offers Retailers Top Five Tips to Guarantee Superb Online Customer Experience Slough, United Kingdom (December 1, 2006) €" Following recent studies suggesting that internet sales in Britain will top £7 billion, compared with £5.5 billion last year*, RightNow® Technologies (NASDAQ: RNOW) advises retailers how...

Higher Education Learns Lessons from Advanced Feedback System

Students, faculty, staff and alumni help universities to create a positive campus environment based on real-time feedback and real needs SALT LAKE CITY €" November 30, 2006 €" Allegiance, Inc. offers universities a complete Web-based enterprise feedback management system, to help collect, categorize, analyze and...

FrontRange Announces GoldMine(r) Enterprise Edition 5.1 for Windows Vista

Award-winning maker of GoldMine and Microsoft work together to deliver the showcased Customer Relationship Management solution for small and mid-size enterprises adopting Windows Vista DUBLIN, CALIF. (November 30, 2006) - FrontRange Solutions today announced that early next year it will release GoldMine Enterprise Edition 5.1...

New Posts

CustomerThink